service level agreement , Servicenow, Vulnerability Management, Performance Tuning, Product Delivery, Configuration Management, Network Troubleshooting, Identity Access Management, Itsm, ITOM, It Operations Management, Cmdb, Incident Management, Itam, Infrastructure Capacity Planning, Event Discovery, complex systems, CM Database Management, Financial Operations, System Monitors, Backlog Management, Network Configurations, Cloud Based Services, Disaster Recovery, Capacity Planning, Operations Analysis, Product Strategies

ServiceNow Configuration Management Database CMDB, Designing and implementing scalable software architectures, Performance optimization and quality assurance methodologies, Collaborating across cross-functional teams, Setting and enforcing coding standards and best practices

Solr, Shopify, React Native, Oracle Ebs, Onfleet, Carriyo, Oracle XStore, FarEye, Blue Yonder, Fluent OMS, ADTECH, SAP S/4HANA, Genesys Cloud, Algolia, Salesforce Commerce Cloud, Constructor.io, CRM, Wms, Salesforce Service and Marketing Cloud

Dynamics 365, SAP, Rpa, Power Platform, Databricks, Oracle, Microsoft Copilot Studio, Salesforce, M365 Copilot, enterprise automation, AI integration, Teams