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AI Tech Lead

Virtusa
Bengaluru, India
6-8 Years
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  • Posted 11 hours ago
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Job Description

AI Tech Lead

Mandatory Skills

generative ai,Python,AWS,Enterprise Architecture,Agentic Ai,Model Context Protocol (MCP)

Job Description

  • Enterprise Experience 6+ years of experience managing technical IT projects, with a strong emphasis on IT Service Management (ITSM), Application Management Services (AMS), or enterprise software delivery.
  • Generative AI Competency Proven architectural understanding of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) , and system token optimization.
  • Integration Expertise Hands-on experience or profound structural knowledge of connecting conversational layers to enterprise backend systems (specifically SAP S/4HANA via APIs, JIRA, and BMC Helix environments).
  • Protocol & Security Familiarity Conceptual grasp of modern AI connectivity paradigms like Model Context Protocol (MCP), vector databases, and enterprise data masking methodologies.
  • Framework Orientation Familiarity with global AI governance standards (e.g., NIST AI RMF, ISO/IEC 42001) is highly desirable .

Education Qualificaiton

B-Tech or Equivalent Engineering Degree

Roles & Responsibilities

Key Responsibilities

  • Solution Adoption & Implementation Ownership
  • Drive AI Adoption Lead the end-to-end adoption roadmap of the enterprise AI solution across multiple projects, platforms, and geographic regions.
  • Proof of Concept to Production Lifecycle Own the execution of complex Generative AI use cases from initial validation to full production deployment, specifically optimizing automated Level 1 (L1) support workflows and Level 0 (L0) automated system remediation infrastructure.
  • Value Optimization & Metrics Set and actively pursue project-level performance optimization KPIs, focusing on reducing Mean Time to Resolution (MTTR) , maximizing ticket deflection rates, and containing operational support costs .
  • Use Case Ideation Continuously identify, evaluate, and prioritize high-impact AI opportunities to systematically reduce IT helpdesk workloads and bottlenecks .

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Ai Technology
Employment Type:
Full time

About Company

Virtusa

Job ID: 150965011

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Last Updated: 08-07-2026 08:39:25 PM
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