Oversee the daily operations of 10+ RAVIPA stores, ensuring all locations meet sales targets and comply with operational guidelines.
Set clear performance objectives for each store, track progress, and implement strategies to drive sales growth and profitability.
Lead a team of 30+ Sales Advisors across multiple stores, fostering a positive, motivated, and inclusive work environment.
Cultivate a strong team culture based on empathy, collaboration, and mutual respect, ensuring all team members feel valued and supported.
Analyze performance data and collaborate with management and cross-functional teams to develop and implement strategies that enhance store performance, customer experience, and operational efficiency.
Leverage data-driven insights to assess sales, customer satisfaction, and operational performance, making necessary adjustments to optimize results.
Ensure all stores deliver an exceptional and consistent customer experience that aligns with RAVIPA's brand identity and values.
Oversee visual merchandising, ensuring that displays and product arrangements showcase the latest collections and create an inviting atmosphere.
Manage inventory levels across all stores to maintain optimal product availability while minimizing stock shortages and overages.
Lead and coordinate special projects, including new store openings, renovations, and promotional events, ensuring timely and budget-conscious execution.
Provide regular reports to management on store performance, sales data, customer satisfaction, and team metrics.
Qualifications:
2-5 years of experience as a Retail Area Manager.
Proven ability to inspire, motivate, and lead diverse teams while fostering a collaborative and supportive work environment.
Comfortable working in a fast-paced, dynamic retail setting and adept at navigating change and uncertainty.
Strong problem-solving and decision-making skills with a customer-first mindset.
In-depth knowledge of retail operations, sales strategies, and visual merchandising.
Strong analytical skills with the ability to interpret data and adjust strategies accordingly.
Proficiency in retail management software and point-of-sale systems.
Willingness to work in Bangkok and other provinces, with opportunities for global business expansion.