Assistant Manager, Learning & Development

Responsibilities

• Liaise with all Department Heads to identify Team Member learning and development needs, and support the implementation of the property Training Plan to meet these needs.
• Work with GM and DHR or MHR to create details annual training plan and budget.
• Administer the Learning & Development budget.
• Assist department heads/ outlet managers and supervisors in setting up and scheduling of on the job training to achieve performance standards.
• Prepare and submit Learning & Development related plans and reports as required for distribution to property management level.
• Manage and update monthly training record of Team Members and ensure that all Team Members have carried out training hours according to ONYX, Learning & Development policy.
• Ensure that all new Team Members attend the ONYX and Property Orientation programme including ONYX Core courses.
• Prepare management/supervisory, specific professional programmes and other training based on needs analysis, and submit for approval of the General Manager.
• Deliver certain property-wide Learning & Development courses for all Team Members and track all those courses being carried out in the property on an ongoing basis.
• Monitors and evaluates all in-house and other training programmes which include actual supervision of a language training programme.
• Facilitate Management Training Programmes to ensure that Management Trainee achieves. his/her own project assignments successfully with coaching from his/her direct manager or GM.
• Create Standard Operating Procedures (SOPs) as assigned.

Qualifications

• Minimum Bachelor degree in Human Resources, Business Administration, Hospitality Management, or related major

• Minimum 2 years experience as Assistance Human Resources Manager, or minimum 5 years in overall HR operations preferably in 4- or 5-star hotel.