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HeyTea

Assistant Store Manager

2-4 Years
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Job Description

Key Responsibilities:

1. Assist the Store Manager to oversee daily store operations ensuring compliance with company standards for operating procedures, product quality, and service delivery;

2. Help manage staff scheduling, on-site coordination, and incident handling to maintain efficient store operations.

3. Maintain food safety, hygiene, and a clean store environment.

4. Help manage inventory levels and ordering to ensure sufficient stock of ingredients.

5. Ensure exceptional customer service across retail areas, addressing concerns and resolving issues in a timely and professional manner.

6. Assist in training and coaching store staff under the guidance of the Store Manager.

JobRequirements:

1. Minimum 2 years of management experience in F&B, retail, or hospitality; experience in managing high-traffic stores preferred.

2. Working proficiency in Chinese (Mandarin) is required to support daily operational communication.

3. Strong leadership, decision-making, and problem-solving skills in fast-paced environments.

4. Familiarity with inventory management, sales tracking, and operational processes.

5. Detail-oriented, responsible, and capable of maintaining operational standards.

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About Company

Job ID: 148360505

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