Associate Manager

• Develops and maintains win-win relationships and partnerships by being reliable and dependable.
• Communicates effectively between Indegene & client; participates in all calls and facilitates meetings with status updates and direction.
• Manages client expectations; anticipates client-side bottlenecks and proposes proactive solutions.
• Builds a strong network at the client location and promotes brand Indegene for cross-selling and upselling opportunities.
• Leads weekly review meetings with clients and manages top line through presales in collaboration with the sales team.
• Develops relationships with key stakeholders in client organizations to build Indegene's mindshare.
• Demonstrates ability to manage expectations with internal and external stakeholders for high client satisfaction.
• Assesses stakeholder reactions and adapts presentations accordingly.
• Effectively manages conflicts with stakeholders, creating win-win outcomes to maintain project focus.

Operations Management:

• Proficient in handling day-to-day operations efficiently.
• Defines scope, estimates, plans, monitors, and reviews projects to closure as per client expectations.
• Understands financial and accounting principles and practices that affect operations.
• Follows financial procedures such as authority levels, approval processes, budgeting, monitoring, and reporting.
• Understands client requirements, communicates effort estimates effectively, and contributes to solution development and strategy formulation.

People Management & Team Development:

• Encourages employee growth through a supportive learning and development environment.
• Demonstrates experience in managing large teams.
• Shares experiences to help team members address aspirations, goals, and shortcomings.
• Provides honest, timely, and constructive feedback to drive individual development.

Problem Solving and Business Acumen:

• Understands problems from multiple dimensions and solves them in a timely manner with thorough implementation.
• Identifies and acts on financial drivers to enhance profitability, productivity, and market share.
• Continuously gathers information from clients and prospects to identify emerging needs and interpret insights meaningfully.

Must Have / Nice to Have:

• Qualification: MBA
• 6–10 years of experience in project management
• 5+ years of experience in a client-facing role
• Superior communication skills
• Proven track record of managing large teams
• Proficient in financial concepts
• Life sciences/pharma background is mandatory
• Experience dealing with multiple stakeholders and managing client expectations
• Strong initiative, interpersonal, and negotiation skills
• Passion for networking and tracking market trends to uncover business opportunities
• Structured thinking and strong articulation skills
• Ability to manage pressure and handle multiple stakeholders simultaneously