Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.
Job Description
Get to know our team:
GrabFood Growth and Strategy team is the growth engine of GrabFood. Our team is consumer-centric, growth-minded, data-driven, and intellectually rigorous. The core missions of the team are to drive platform growth, expand the market, sustainably accelerate customer demand and maximize business efficiency. To achieve this, our team scope includes Strategic Planning & Ideation, Data-Driven Experimentation, Deep-Dive Analyses, Project management and Implementation of key initiatives with cross-functional collaboration.
Get To Know The Role
Role is a balance of advanced analytics, problem solving, project management, and stakeholder management - leading day-to-day coordination with related parties i.e. Product, Marketing, Operation, Driver and Merchant team on demand growth initiatives, while using data analysis to gain actionable insights (e.g. promo & incentive optimization, churn analysis, customer segmentation, etc.) and turn them into improvements and new initiatives.
The Day-to-day Activities
- Lead and manage a team to drive overall platform growth using a provided budget.
- Craft growth and go-to-market strategy to ensure GrabFood's competitive positioning and achieving P&L target.
- Track business performance and analyse short to medium term insights or issues impacting demand growth. This includes P&L performance, customer segmentation, conversion funnel optimization, churn analysis, market scans, competitor, experimentation analyses and others.
- Scope advanced statistical analyses and predictive demand modelling in collaboration with the relevant teams.
- Design efficient promo, deal, delivery fee structures and other initiatives to drive sustainable demand growth and work with cross-functional teams to implement those initiatives.
- Plan, forecast and manage budget spend on promos and other key initiatives on a weekly, monthly and quarterly basis.
- Manage multiple projects from end to end in collaboration with key stakeholders.
- Build presentations to influence senior stakeholders and enable data driven decision making.
Qualifications
The must haves:
- A minimum 2-3 years of relevant work experience in financial services, management consulting, platform business, or technology firms.
- Bachelor's degree in Marketing, Business Administration, Engineering or a related field.
- Confident in analyzing complex data using Excel (Essential)/ Tableau (Preferred).
- Working knowledge of SQL is preferred but not essential.
- Quantitative discipline with strong business sense and ability to articulate complex analyses to a wide range of audiences, and translating these to actionable business insights.
- Strong project & stakeholder management, problem-solving, presentation and communication skills.
- Professional proficiency in spoken and written Thai and English.
- A start-up attitude – willing to work hard to get things done, result-oriented mindset, resilient mindset, and eager to learn and try new things.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
