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Business Analyst

rapsys technologies pte ltd
6-8 Years
Singapore
  • Posted a day ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities

  • Engage business stakeholders, product owners, operational teams and external vendors to elicit, analyse and document business requirements for OMP maintenance, enhancement requests and new releases.
  • Conduct impact assessments and gap analysis for change requests, enhancements, incidents and integration initiatives.
  • Analyse existing business processes and recommend improvements to enhance service delivery, user experience and operational efficiency.
  • Translate business requirements into functional specifications, user stories, acceptance criteria, process flows, wireframes and other project artefacts.
  • Facilitate requirement workshops, solution walkthroughs, sprint refinement sessions and user acceptance discussions.
  • Work closely with Product Manager, Solution Architect, developers and QA team to ensure business requirements are accurately translated into system solutions.
  • Support solution design discussions involving OutSystems, AWS services, Amazon Connect, APIs, and external system integrations.
  • Review functional designs and proposed solutions to ensure alignment with business objectives and operational needs.
  • Assist in release planning, requirement prioritisation and backlog management activities.
  • Support SIT/UAT activities including test scenario preparation, result collation, defect triage, business validation and deployment readiness assessments.
  • Assist with incident investigations, root cause analysis and service recovery activities for production issues.
  • Prepare and maintain documentation including business requirements, functional specifications, process maps, user guides, training materials and operational procedures.
  • Collaborate with cybersecurity, operations, platform and infrastructure teams to ensure compliance with government policies, IM8requirements and system governance standards.
  • Support change management, stakeholder communications and user adoption activities for new OMP capabilities and releases.

Essential Skillsets

  • 6 + years experience as Business Analyst
  • Experience in agile-scrum methodology and end-to-end projectlifecycle
  • Experience in UAT
  • Experience building government or public sector digital products

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Business Analysis
Employment Type:
Full time

Job ID: 151625525

Last Updated: 28-07-2026 09:48:43 AM
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