Client Servicing Executive

About Ingrid Design

Ingrid Design is a Singapore-based creative agency specialising in branding, design, campaigns, publications, digital content and integrated marketing communications.

We work with government agencies, multinational corporations and established local organisations across a wide range of industries.

We are looking for a motivated and organised Client Servicing Executive to join our team on a 3 to 4-month contract. This role is suitable for fresh graduates or junior candidates who are keen to gain hands-on experience in client servicing, project coordination and the day-to-day operations of a creative agency.

Key Responsibilities

. Support the account servicing team in managing projects from briefing to completion

. Liaise with clients to gather project requirements, feedback and approvals

. Prepare meeting notes, project timelines, quotations, status updates and presentation materials

. Coordinate closely with designers, copywriters, vendors and production partners

. Consolidate client feedback and communicate clear instructions to the internal creative team

. Track project progress and ensure deliverables are completed accurately and on schedule

. Assist in checking artwork, content and deliverables before submission to clients

. Support the preparation of proposals, campaign presentations and project documentation

. Maintain proper records of project files, approvals and client correspondence

. Assist with other account servicing and administrative duties when required

Requirements

. Diploma or degree in Marketing, Business, Mass Communication, Advertising, Design Management or a related discipline

. Fresh graduates are welcome to apply

. Candidates with internship or working experience in a creative, advertising, branding, design, marketing or digital agency will be preferred

. Experience in client servicing, account coordination or project management will be an advantage

. Good written and spoken English

. Strong communication and interpersonal skills

. Organised, responsible and attentive to detail

. Able to manage multiple tasks and work within deadlines

. Comfortable communicating with clients and internal teams

. Willing to learn, take initiative and accept feedback

. Able to work independently and as part of a team

. Proficient in Microsoft Office, Google Workspace or presentation software

. An interest in branding, design, marketing and creative work will be an advantage

What You Will Gain

. Hands-on experience in client servicing and project coordination

. Exposure to projects for government agencies, multinational corporations and established organisations

. Opportunities to learn how creative projects are managed from brief to final delivery

. Experience working closely with designers, content creators and production partners

. Guidance and mentorship from an experienced account servicing and creative team

. A strong foundation for a future career in account management, marketing or project management

Contract Period

3 to 4 months, with the possibility of extension or consideration for a longer-term position depending on performance and business needs.