Job Description
- Coordinate with sales teams to support order management for international markets (Export / Trading), delivery scheduling, and customer inquiries.
- Plan and manage logistics to achieve the target and meet customer satisfaction.
- Process customer purchase orders and ensure data accuracy across internal operating systems.
- Liaise with logistics, warehouse, and finance teams to ensure smooth delivery and payment follow-up with sales team.
- Assist in reviewing sales-related documents, contracts, and regulations to ensure compliance with company policies.
- Prepare operational reports, customer service updates, and required documentation.
- Build and maintain good relationships with customers, vendors, and service partners to support ongoing business operations.
- Handle customer complaints or operational issues and escalate to relevant teams for resolution.
- Support administrative tasks and ensure accurate filing and record management.
- Ensure adherence to company policies, procedures, and relevant government regulations.
Job Qualification
- Strong coordination and communication skills.
- Basic understanding of sales support processes, order management, and customer service.
- Ability to work with multiple stakeholders and manage routine operations efficiently.
- Good problem-solving skills and attention to detail.
- Ability to work under pressure and manage time effectively.
Education
- Bachelor's Degree in Business Administration, Marketing, Logistics, or related fields.
Experience
- 1–3 years of experience in customer service, sales coordination, or related operational roles.
- Experience in manufacturing, chemicals/plastics, FMCG, or trading industries is an advantage.
บริษัทฯ มีความจำเป็นที่จะต้องตรวจสอบประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้ หากท่านไม่ให้ความยินยอมอาจทำให้ข้อมูลที่จำเป็นในการพิจารณาผู้สมัครไม่ครบถ้วน
The Company would need to perform criminal background check on applicants applying for this position. If you do not give consent, the Company may not have necessary information to consider your application.
