At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
- Responsible for the day to day operations of all customer order from the start of order set up until order closing by billing process and repair goods to support after-sales service.
- Responsible for the KPI of the unit of responsibility.
How You'll Create Impact
- To be responsible for all order set up by Sales Representative or Hospital or any other customer to ensure the correct set up order.
- To be support Sales Representative or Hospital or any other customer for the problems solved and coordinate with the related department to ensure the customer's problems solved.
- To be responsible for the order closing by billing process with the right price and trade conditions and also responsible for the daily invoice reconciliation.
- To be responsible for the data up-date related to customer service function customer profile up-date
- To ensure all customer order completely and all process alignment with the procedure.
- Coordinate with Sales and related department for repair goods by follow company procedure and do tracking report until complete process.
- To perform other jobs as assigned by superior.
This is not an exhaustive list of duties or functions and may not necessarily comprise all of the essential functions for purposes of the ADA.
What Makes You Stand Out
- Demand for Results – Driving Results
- Passion to Win – Strategic Thinking
- Connecting with People - Cross-Boundary Teamwork
- Connecting with People - Interpersonal/ Intercultural Impact
- Customer and Market Intensity- Industry Know How
- Relentless Pursuit of Knowledge – Continuous Learning
Your Background
- Diploma or Bachelor Degree in Business Administration or any related field.
- 1-2 years experience in billing and invoicing function preferable in healthcare environment.
- Computer skills and be proficient with commonly used software.
- Strong communications and interpersonal skills.
- Fresh graduates are welcome.
Travel Expectations
- Might need to travel in local, work outside of normal business hours and over the weekends in order to achieve expected objectives.
EOE/M/F/Vet/Disability
