Manage and maintain a balanced relationship between the company and employees by minimizing conflicts, mitigating labor-related risks, and fostering a fair, transparent, and sustainable working environment.
Key Responsibilities
- Manage employee relations cases such as employee complaints, investigations, and disciplinary actions
- Provide consultation to management and supervisors on labor law and employee management in various situations
- Develop systems and preventive measures for labor issues, such as grievance processes and disciplinary frameworks
- Analyze employee-related trends such as turnover, misconduct, and engagement
- Communicate company policies effectively to ensure employee understanding and alignment
- Manage relationships with external parties (e.g., government agencies)
- Support organizational change initiatives
Core Competencie
sBusiness & HR Expertis
- eStrong knowledge of labor laws and practical application in different situation
- sUnderstanding of the business impact of decision
- sRisk management mindse
tStakeholder Managemen
- tInfluencing skills (ability to influence management
- )Conflict management skill
sInvestigation & Problem Solvin
- gInvestigation skills (fact-finding, root cause analysis
- )Analytical thinkin
- gDecision-making abilit
yCommunication & Trust Buildin
- gAbility to communicate difficult topics in a simple and understandable wa
- yMaintain confidentiality and credibilit
- yStrong listening skills with sound judgmen
tChange & Culture Managemen
- tDrive organizational culture initiatives such as Zero Fraud and Ethic
- sDesign interventions to reduce risky behavior
- sProactive working approac
h
Required Experien
- ceExperience handling complex cases such as fraud, harassment, and miscondu
- ctHands-on investigation experien
- ceExperience in restructuring and/or layof
- fsExperience working with non-HR business leaders/executiv
- esExperience dealing with labor unions (preferred, if applicabl
e)Success Trai
- tsCourageous in decision-maki
- ngActs with integrity and fairne
- ssAble to read people and organizational dynamics effective
- lyCalm under pressure, yet decisi
- veMakes decisions objectively without emotional bi
as
