Title: Web Content/Digital Project Manager (APAC)
(Thai Citizens only - no Work permit provided)
Contracting (Long-term renewable)
Hybrid
Role Overview
We are seeking a strategic, execution-focused Web Content Project Manager to lead and enhance web content delivery across APAC markets. This role goes beyond coordination and execution. It is about driving scalable, efficient, and standardized ways of working that reduce manual effort and enable faster, higher-quality delivery across digital platforms.
The ideal candidate combines operational excellence with a forward-thinking mindset, continuously identifying opportunities to automate, simplify, and improve how website content and digital experiences are managed.
Key Responsibilities
Regional Content Delivery & Operations
- Coordinate and support web content updates, campaign launches, and promotional activations across multiple APAC markets
- Manage the backlog of web content requests and collaborate closely with internal teams and external partners
- Ensure timely, accurate, and high-quality delivery while balancing multiple priorities
Process Optimization & Scalability
- Drive automation, simplification, and standardization of content workflows
- Identify operational inefficiencies and implement scalable solutions to reduce manual effort
- Establish best practices, templates, and governance to improve consistency and efficiency across markets
- Continuously improve existing processes to create greater capacity for higher-value work
Strategic Program Leadership
- Move the function from reactive execution toward proactive planning and continuous improvement
- Identify and lead initiatives that improve website performance, conversion, and customer experience
- Support the delivery of campaigns, product launches, and broader website enhancement projects
- Partner with cross-functional teams including marketing, product, design, and technology to align priorities and outcomes
Stakeholder Management & Influence
- Act as a central point of coordination across teams and functions
- Communicate clearly on timelines, risks, dependencies, and trade-offs
- Build strong working relationships while confidently challenging where needed and offering practical solutions
Digital Experience & Continuous Improvement
- Apply a solid understanding of website ecosystems and customer journeys
- Proactively recommend improvements that enhance user experience and support commercial performance
- Use available data and insights to inform prioritization and decision-making
Key Requirements
- Strong communication, organization, and project planning skills
- Proven ability to collaborate effectively while influencing and constructively challenging stakeholders
- Highly execution-driven, with the ability to navigate ambiguity and move initiatives forward
- Strategic mindset, with the ability to define priorities, shape solutions, and align teams around delivery
- Solid understanding of websites, digital experiences, and customer journeys
Nice to Have
- Experience working with CMS platforms, design teams, and web development teams
- Familiarity with data and analytics to support decision-making and measure impact
- Exposure to workflow automation, process improvement, or operational excellence initiatives
What Success Looks Like
- Reduced reliance on manual coordination and ad hoc support
- More standardized and scalable content delivery processes across markets
- Increased capacity to focus on high-impact initiatives and innovation
- Measurable improvements in website experience and business outcomes
