Ecommerce Manager

Job Title: E-Commerce Manager

About Dr. Pong

Dr. Pong is a fast-growing skincare brand driven by innovation, science, and customer-centric

thinking. We are looking for a highly driven E-Commerce Manager to lead marketplace growth

and accelerate our online business across all digital platforms.

Key Responsibilities

1. Marketplace & Channel Management

Own and manage all marketplace channels (Shopee, Lazada, TikTok Shop, etc.)

Develop and execute growth strategies across each platform

Optimize product listings, pricing, promotions, and campaign performance

Coordinate with internal teams and external partners to maximize channel performance

Monitor competitor activities and market trends

2. Growth Strategy & Performance Optimization

Develop short-term and long-term e-commerce growth plans

Analyze sales data, conversion rates, traffic, and ROI to improve performance

Identify new growth opportunities across platforms

Drive campaign planning for mega campaigns, launches, and key sales periods

Continuously test and optimize strategies to scale revenue

3. Customer Insight & Strategy Development

Analyze customer behavior, feedback, and purchasing patterns

Generate actionable insights to improve product positioning and marketing strategy

Suggest new initiatives based on customer data and market trends

Work closely with marketing and product teams to align strategy with customer needs

4. Innovation & New Initiatives

Proactively explore new features, tools, and platform opportunities

Pilot new ideas and growth experiments

Identify potential new channels or partnerships

Build scalable systems and processes to support rapid growthQualifications

Bachelor's degree in Business, Marketing, E-Commerce, or related field

5+ years experience in e-commerce, marketplace management, or digital growth

Strong analytical skills with ability to interpret sales and performance data

Deep understanding of marketplace ecosystems (Shopee, Lazada, TikTok Shop, etc.)

Growth mindset with strong problem-solving ability

Highly proactive, hands-on, and execution-driven

Fast learner with startup mentality

Innovative thinker with ability to adapt quickly in a fast-paced environment