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Executive, Compliance

income insurance limited
1-3 Years
Singapore
  • Posted 5 days ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities

 JOB DESCRIPTION

  • Execute Post-Sale Surveys: Conduct telephone or digital surveys with clients to verify their understanding of product features, fees, and risks.
  • Audit Advisory Processes: Verify that financial advisers followed mandatory regulatory steps, performed accurate suitability assessments, and disclosed all material conflicts of interest.
  • Identify Misselling Risks: Detect potential instances of misselling, aggressive sales tactics, or inadequate fact-finding during the client consultation phase.
  • Document Audit Findings: Maintain detailed logs of client feedback
  • Escalate Critical Breaches: Report serious advisory gaps, misrepresentations, or policy violations immediately to for further review or investigation.
  • Provide Feedback Loops: Collaborate with relevant stakeholders to share survey insights that improve training programs and sales guidelines.

REQUIREMENTS:

  • At least a Bachelor's degree or above.
  • Any professional qualification will be an added advantage.
  • At least 1 year of experience in customer handling, preferably having experienced in conducting client surveys.
  • Must be proficient in MS Office and applications.

OTHER COMPETENCIES & TRAITS:

  • Possess excellent communication skills
  • Has a strong analytical mind with good problem-solving skills.
  • Has a self-motivated personality and is able to work well in a team.
  • Resourceful and adaptable to changes.

More Info

Job Type:
Permanent Job
Industry:
Insurance
Employment Type:
Full time

Job ID: 151473907

Last Updated: 22-07-2026 08:34:46 PM
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