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Central Group

Guest Service Agent (GO Hotel Nakhon Sawan)

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  • Posted a day ago
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Job Description

  • Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
  • Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
  • Reservation Handling: Manage room bookings, cancellations, and modifications using the hotels reservation system, ensuring accuracy and efficiency.
  • Grab & GO Station: Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
  • Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
  • Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.

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About Company

Central Group consists of a variety of diverse investments in various corporations in Thailand and abroad, including investments in retail, property development, brand management, hospitality, and food and beverage sectors, and in digital lifestyle.

Job ID: 145431013