Welcome to Rhenus!
The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers side.
As an HR IT Service Desk Officer at Rhenus, you will be an integral part of the Group People Technology Team, supporting and enhancing the use of our HR system, Workday. The role prefers 1-2 years of experience in HR or a similar position, along with strong English language skills. However, fresh graduates are also welcome to apply.
- System Support: Administer daily operations in Workday, including process handling, system access management, and system updates.
- Issue Resolution: Provide frontline support for system issues, resolving problems, investigating unexpected results, and addressing process flaws in collaboration with international HR colleagues.
- Data Integrity and Documentation: Conduct regular checks to ensure data accuracy, assist with data uploads into Workday, and maintain documentation such as business process workflows and user guides.
- Data Analysis and Reporting: Generate reports and perform data analysis tasks within Workday to support decision-making and process improvement initiatives.
- Collaboration and Training: Work with cross-functional teams to implement system upgrades and support the development of user procedures, training materials and knowledge databases for employees.
- Customer-focused with strong problem-solving skills
- Eager to learn and adapt to new technologies and processes
- Team player, who enjoys working in an international team and environment
- Strong English communication skills, equivalent to TOEIC score of 785 or above
- Proficiency in Excel, including basic formulas and pivot tables
- A bachelor's degree in Business, HR, IT, English, or a related field
- 1-2 years of experience in HR, Service Desk, Shared Services, or a similar role preferred
- Experience with HR systems (e.g., Workday, SAP HR, SuccessFactors) preferred
- Fresh graduates are also welcome to apply.
What You can expect
- Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
- Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
- Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
- Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
- Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
- Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.
