Your Benefits
Continuous Training
Sharpen your skills and advance your expertise with our professional development programs.
Great Team
It's truly the people that make the difference — and with us you'll join the best team around.
Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation
Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events
From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes
Make things happen faster with streamlined processes that promote efficiency and effectiveness.
Job Description
What you can expect
As an HR IT Service Desk Officer at Rhenus, you will be an integral part of the Group People Technology Team, supporting and enhancing the use of our HR system, Workday. The role prefers 1–2 years of experience in HR or a similar position, along with strong English language skills. However, fresh graduates are also welcome to apply.
- System Support: Administer daily operations in Workday, including process handling, system access management, and system updates.
- Issue Resolution: Provide frontline support for system issues, resolving problems, investigating unexpected results, and addressing process flaws in collaboration with international HR colleagues.
- Data Integrity and Documentation: Conduct regular checks to ensure data accuracy, assist with data uploads into Workday, and maintain documentation such as business process workflows and user guides.
- Data Analysis and Reporting: Generate reports and perform data analysis tasks within Workday to support decision-making and process improvement initiatives.
- Collaboration and Training: Work with cross-functional teams to implement system upgrades and support the development of user procedures, training materials and knowledge databases for employees.
What you bring
- Customer-focused with strong problem-solving skills
- Eager to learn and adapt to new technologies and processes
- Team player, who enjoys working in an international team and environment
- Strong English communication skills, equivalent to TOEIC score of 785 or above
- Proficiency in Excel, including basic formulas and pivot tables
- A bachelor's degree in Business, HR, IT, English, or a related field
- 1–2 years of experience in HR, Service Desk, Shared Services, or a similar role preferred
- Experience with HR systems (e.g., Workday, SAP HR, SuccessFactors) preferred
- Fresh graduates are also welcome to apply.
