The HR Director is responsible for leading and delivering the full spectrum of Human Resources activities across the Group's operations. This is a hands-on leadership role suited to a dynamic and fast-growing organisation where business needs evolve rapidly across multiple countries and functions.
The role serves as a strategic advisor to the leadership team while also overseeing day-to-day HR operations, ensuring that people practices, compliance, organisational effectiveness and workforce planning support the Group's growth objectives
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The successful candidate must understand the realities of operating within a lean regional environment that is transitioning into a multi-country organisation. This role requires the ability to balance strategic HR leadership with hands-on execution, build scalable people practices from the ground up, navigate evolving business priorities and support organisational growth across jurisdictions with varying levels of operational maturity and complexity.
Adaptability, pragmatism, strong business partnering skills and a willingness to roll up one's sleeves are essential for success in this position.
Key Responsibilities
Strategic HR Leadership
- Develop and implement people strategies aligned with the Group's business objectives and growth plans.
- Partner with the senior leadership team and country managers on workforce planning, organisational design, talent management and business transformation initiatives.
- Advise management on people-related risks, opportunities and organisational effectiveness
Regional HR Operations
- Oversee HR operations across multiple countries, ensuring consistency while accommodating local market requirements and employment regulations.
- Establish scalable HR processes, policies and governance frameworks appropriate for a growing regional business.
- Drive continuous improvement and standardisation of HR practices across the Group
Talent Acquisition & Workforce Planning
- Lead recruitment strategies for technical, commercial, operational and leadership positions.
- Develop talent pipelines and succession plans for critical roles.
- Support business expansion and workforce planning activities.
Rewards & Payroll
- Oversee compensation structures, salary benchmarking, benefits programmes, incentive schemes, payroll governance and audit compliance.
- Ensure payroll accuracy, statutory compliance and alignment with local employment requirements.
- Review and optimise reward programmes to support attraction and retention objectives.
Employee Relations & Compliance
- Provide guidance on employee relations matters, investigations, disciplinary actions, grievances, and workplace disputes.
- Ensure compliance with employment laws and statutory obligations across all operating countries.
- Manage HR-related legal, regulatory and compliance risks.
Performance & Organisational Effectiveness
- Develop and maintain performance management frameworks that drive accountability and business outcomes.
- Support managers in managing performance, capability development, and employee engagement.
- Facilitate organisational change and business transformation initiatives where required.
Learning & Leadership Development
- Identify capability gaps and implement practical learning and development initiatives.
- Support management and leadership development across the Group.
- Foster a culture of continuous learning and professional growth.
HR Systems Reporting
- Oversee HR technology, HRIS, payroll systems, and employee data management.
- Establish meaningful HR metrics and management reporting to support business decisions.
- Drive digitalisation and process automation where appropriate.
- Familiarity with HR outsourcing models, regional payroll management and multi-country HR technology platforms.
Risk Management & Business Continuity
- Support business continuity planning, workforce resilience and crisis management initiatives.
- Ensure appropriate HR controls, governance and documentation are maintained.
Office Administration & Corporate Support
- Oversee office administration and workplace operations, ensuring efficient, compliant and cost-effective support services. This includes facilities management, vendor coordination, office procurement, corporate administration, travel arrangements and the implementation of administrative processes to support the smooth day-to-day operations of the office.
Key Requirements
Experience
- Minimum 10 years of progressive HR experience, including regional or multi-country
- responsibilities.
- Proven experience leading the full HR function in a growing technology, telecommunications, infrastructure, engineering, professional services or similar environment.
- Experience supporting geographically dispersed teams across multiple countries.
- Strong understanding of employment legislation and HR practices.
Knowledge & Expertise
Strong working knowledge across the full HR spectrum, including:
- Talent Acquisition
- Compensation & Benefits
- Payroll Governance
- Employee Relations
- Performance Management
- Learning & Development
- Organisational Development
- HR Compliance and Risk Management
- Business Continuity Management
Skills & Competencies
- Commercially minded with strong business acumen.
- Able to operate effectively in fast-changing and ambiguous environments.
- Hands-on and willing to be involved in both strategic and operational matters.
- Strong stakeholder management and influencing skills.
- Excellent communication and relationship-building abilities.
- Strong problem-solving, decision-making, and conflict-resolution capabilities.
- Comfortable working independently with limited resources while driving regional initiatives.
