Inside Sales Executive

Responsibilities:-

• Contact potential or existing customers to inform them about a product or service (using scripts if available)
• Answer questions about products and services of the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the marketing team/ sales team when needed (internal)
• Enter and update customer information in the database or in an excel sheet.
• Take and process licence generation requests and process it accordingly.
• Handle grievances to preserve the company s reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information