The Key Account Manager will be responsible for overseeing the performance, financial returns of the company's energy assets. This role will ensure the long-term optimization and profitability of GreenYellow assets by managing key areas such as customer relationship, contract management and portfolio management
Customer relationship management:
- Develop and maintain a smooth relationship with our customers and focusing on the main / biggest /strategic ones.
- Understand customer needs and requirements to be able to solve their problems.
- Be the focal point within the company for customer concerns.
- Foster a customer-centric mindset within the Asset Management team by promoting cross-selling and new signatures during the exploitation phase.
- Participate in strategic meetings with Commercial teams to stay informed on customer outcomes and market trends.
- Ensure customer service is central to all Asset Management decisions, delivering value and responsiveness to customer needs.
Contract management:
- Lead the Take or Pay negotiations and optimize the added value for the company at portfolio level
- Maintain a centralized database that consolidates, summarizes, and regularly updates key information from all project contracts
- Cultivate an opportunistic mindset within the Asset Management team by identifying profitability pockets and risks in contracts, and providing feedback to Operations, Legal, and Commercial teams for future adjustments.
- Guide and explain to the customer the contract understanding
Portfolio management:
- Provide a comprehensive 360-degree view of Asset Management by engaging with key stakeholders (owner and top management) to capture operational, financial, and commercial dimensions and by delivering monthly Asset Management dashboards with key updates and decision points for all GY business activities.
- Assist in developing and delivering Asset Management training materials for a broad internal audience.
- Foster a Return on Investment (ROI) mindset within the AM team by optimizing tools and organizational processes, and ensuring that decisions are driven by financial outcomes and asset value maximization.
Qualification:
- Education: Master's degree is required (MBA preferably)
Experience:
- Minimum 10 Years Experience in customer management in similar industry or at least technical industry
- Strong understanding of contract management
- Technical awareness
Skills:
- Customer oriented
- Negotiation skills
- Technical awareness
- Proven ability to operate under pressure while managing multiple priorities simultaneously
- Possess of strong interpersonal and influential skills
- Fluent in English
- Able to work independently
