How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Role Description
The Lead Business Analyst – Business Innovation Strategy & Analytics will support the development of longrange growth strategies and monetization frameworks across Delta's InFlight Entertainment and Connectivity (IFEC) platforms. This role partners closely with IFEC leadership to translate complex market dynamics, financial considerations, and strategic opportunities into clear insights and executiveready recommendations.
The ideal candidate is a highly analytical selfstarter with a consulting or investment banking background in media or digital platforms, strong financial modeling capabilities, and exceptional presentation skills. This individual will function as a trusted strategic extension of IFEC leadership, supporting daytoday strategy development while also contributing to multiyear planning and highvisibility initiatives.
Key Responsibilities
- Play a core role in shaping and building IFEC monetization capabilities, supporting the development of scalable media, commerce, and datadriven revenue models across onboard digital platforms.
- Develop detailed financial models, investment cases, and scenario analyses to support monetization strategy, product design decisions, and longterm roadmap planning.
- Support the definition of platform strategy, including inventory design and governance, pricing and yield frameworks, demand drivers, and performance measurement approaches.
- Conduct deep market, partner, and competitive analyses across media, technology platforms, and adjacent industries to inform strategy and positioning.
- Translate complex analyses into clear, executiveready materials for IFEC, CXD, and enterprise leadership, supporting decisionmaking at the most senior levels.
- Partner closely with crossfunctional teams across IFEC, Digital, Technology, Commercial, Finance, and external partners to align assumptions and enable execution.
- Track performance against strategic and financial objectives, surfacing insights, risks, and opportunities to refine the monetization approach over time.
- Support adhoc strategic initiatives, leadership requests, and special projects related to IFEC growth and monetization.
Minimum Qualifications
What You Need To Succeed (Minimum Qualifications)
- Bachelor's degree in Business, Economics, Finance, Marketing, or a related field from a leading institution.
- 7-12 years of relevant experience in investment banking or strategy consulting, with a focus on media, advertising, commerce, or digital platform businesses.
- Handson experience evaluating or supporting mediaadjacent business models such as advertising, sponsorship, commerce, subscription, or datadriven monetization.
- Strong financial modeling, analytical, and problemsolving capabilities, including development of business cases and longerterm financial views.
- Demonstrated ability to translate complex analysis into clear, wellstructured, executiveready presentations.
- Advanced proficiency in PowerPoint and Excel; strong written and verbal communication skills.
- Ability to operate independently in a fastpaced environment, manage multiple workstreams, and deliver highquality outputs under tight timelines.
Behavioral Competencies
- Lead initiatives with high accountability, create a collaborative environment with a solution-based approach.
- Serve as a trusted advisor and mentor for the team offering technical advice.
- Ability to communicate with precision, engaging team and stakeholders to build trust and reliable working relationships across cross-functional teams and geographies enabling organizational alignment.
- Ability to set priorities with the team by understanding interdependence, inspiring team members with consistent focus, quality output, and timelines.
- Constantly keep oneself updated on current technology & trends to drive innovative decisions through piloting forward-thinking approaches to complex problems in one's own area of work.
- Inquisitive to understand customer priorities and business challenges while creating value for technical solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Prior experience supporting or advising media, advertising, or digital platform businesses.
- Deep understanding of how data, technology, and customer engagement drive monetization strategies.
- Experience working on longterm strategy or corporate development initiatives.
- Ability to anticipate leadership needs and operate as a trusted thought partner.
- Familiarity with airline, travel, or consumer experiencedriven industries.
- Strategic mindset paired with a strong bias toward execution and followthrough.
- Comfortable operating in ambiguous environments and tackling openended problems.
- Exceptional attention to detail while maintaining perspective on the bigger picture.
- Strong stakeholder management skills with the ability to build trust and credibility at senior levels.
- Curious, proactive, and intellectually rigorous with a desire to continuously learn.
- Collaborative team player who thrives in crossfunctional settings.
About The Delta Technology Hub (DTH), Bangalore
The DTH is one of Delta Air Lines investmentsin world-class business capabilities andtechnology aimed at transforming how Delta Air Linesoperates and provides world-class travelexperiences to its customers throughinnovation and cutting-edgemethodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the Leader in Employee Volunteering category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.
For more information, please visit www.deltatechhub.com
Why join
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations whileretainingfocus oncutting-edgetechnology driven solutions.
- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.
