Logistics Officer

Responsibilities

1. Compile customer's daily and weekly report (eg. Import duty, payment summary, etc.)
2. Follow-up on order taken and advise customer on their shipment status and details immediately upon receiving shipment details.
3. Coordinating with the trucking operators and to suffice customer's requirements.
4. Recognize customer's problem and primary resolve them to achieve satisfaction.
5. Engage the help of other sections if necessary to resolve the problems.
6. Handle customer's complaints, claims, disputes cases and feedback to supervisor or related parties for corrective action.
7. Ensure proper documentation is present for efficient follow up.
8. Highlight, update or response any irregularities or problems to supervisor or manager for corrective action.
9. Preparing the Commercial Invoice, Packing List, Certificate of Origin, Customer Invoices and others related to the export shipments.

Maintain a proper and efficient filling system of all documents for easy and systematic retrieva

Requirements

Logistics Management or related field
0-2 years in Logistics or Administration Jobs
Fair command of English, workable computer literacy

Logistics & Supply Chain Management, Product knowledge