Job Description
Job Title
Manager – Accounts Function
Accounts & Finance Reports To
Regional Controller – South Location
Bangalore,The Manager – Accounts will be responsible for Business Case Approvals (BCA), legal coordination, and MIS reporting for the region. The role ensures strong financial governance, accurate reporting, stakeholder coordination, and adherence to DHL/Blue Dart standards and policies. Job Purpose:
To manage financial analysis, legal accounting, and management information systems (MIS) for the region by ensuring timely approvals, accurate reporting, effective coordination with stakeholders, and compliance with organizational and statutory requirements. Key Roles & Responsibilities:
Business Case Approvals (BCA)
Ensure BCAs are prepared with clear business performance indicators, highlighting new project effects and benefits in line with predefined guidelines and standards.
Develop and present clear financial scenarios including cost–benefit analysis, risk assessment, and operational KPIs demonstrating project benefits.
Coordinate with internal stakeholders and cross-functional teams to finalize BCA presentations in compliance with company policies and guidelines. BRO, South Travel Required
Act as a liaison between the Region and Head Office (HO) by providing required reports, clarifications, and managing expectations to secure timely BCA approvals.
Ensure one-time pager documents and BCA investment tools are submitted to DHL for approvals within defined timelines and as per DHL standards.
Legal Coordination
Serve as the first point of contact for consumer complaints and ensure client notices are escalated to HO for further coordination.
Handle customer complaints efficiently to prevent escalations or potential legal proceedings against the organization.
Liaise with external advocates and coordinate with the internal Legal team for court proceedings, documentation, and legal processes.
Support the Legal team in drafting legal documents, gathering evidence, and understanding case specifics.
Ensure all case-related documents are properly filed, tracked, and maintained along with court order copies for reference.
Maintain and monitor penalty amounts accounted under legal accounts and ensure closure until cases are dismissed.
MIS & Financial Reporting
Provide MIS reports post book closure, including variance analysis for Budget vs Actuals and cost–benefit analysis for the region.
Collect and analyze regional cost-saving initiatives and collaborate with internal stakeholders and functions to customize cost-saving reports.
Prepare and present various MIS reports and PowerPoint presentations for senior management review.
Generate regional sales reports including Budget vs Actual comparisons (current and previous years), YTD contribution, yield, and volume analysis at product level.
Qualifications & Experience:
Education
Essential: CA / CMA / MBA (Finance)
Preferred: Exposure to logistics, supply chain, or large corporate environments
Experience
10-14 years of experience in Accounts, Finance, MIS, or Legal Finance coordination roles
Experience in business case preparation, financial analysis, and senior management reporting
Hands-on exposure to legal coordination and statutory compliance preferred
Core Technical Skills
Strong financial analysis and MIS reporting capabilities
Expertise in BCA preparation, cost–benefit analysis, and variance analysis
Proficiency in MS Excel, PowerPoint, and ERP systems (SAP preferred)
Understanding of legal accounting and documentation processes
Behavioural Competencies
Stakeholder Management: Ability to coordinate across regions, HO, legal teams, and external advocates
Analytical Thinking: Strong attention to detail and financial interpretation
Communication Skills: Clear presentation of financial data and insights
Ownership & Accountability: Ability to manage multiple priorities and meet strict timelines Key Performance Indicators:
S. No. Key Result Areas Key Performance Indicators
1
BCA Effectiveness
Timely approval and quality of BCAs
2
Financial Reporting
Accuracy and timeliness of MIS reports
3
Cost Optimization
Identified and implemented cost-saving measures
4
Legal Compliance
Timely closure and accurate accounting of legal cases
5
Stakeholder Satisfaction
Effective coordination with HO, Legal, and business teams
