Get to know our team
Are you passionate about driving change, optimizing processes, and building something impactful from the ground upThe Finance Operations Excellence Team is a new team in Agoda Finance that plays a pivotal role in transforming our finance operations by:
- Partnering with finance and accounting teams to identify and unlock process improvement opportunities
- Leading and executing process improvement initiatives across the organization
- Fostering a culture of continuous improvement and operational excellence
- Championing Lean Six Sigma and other best-in-class methodologies to solve problems and streamline workflows
- Establishing robust business process management frameworks to ensure sustainable, high-quality outcomes
This is a unique and challenging opportunity to shape the future of finance operations at Agoda. You'll have the chance to build a high-impact team, build the vision, and make a lasting difference in how we work.
If you're ready to pioneer change, drive excellence, and leave your mark, join us on this exciting journey!
In this Role, you'll get to:
- Lead finance process owners across multiple finance functions such as R2R, O2C, P2P to drive business transformation and enhance and design new workflows that will improve efficiency, scalability and accuracy
- Identify process improvement opportunities such as reducing process waste, streamlining processes and applying digital solutions
- Design and establish methodologies to conduct process assessments and business process and value stream mapping
- Establish a structured way to drive continue improvement culture within the organization and encourage innovation
- Develop and deliver business case justification for process improvement initiatives
- Lead discussions with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts
- Collaborate with Fintech teams on design and implementation of digital solutions
- Ensure new processes are fully well deployed and embedded
- Design metrics to measure the success or efficiency of the process improvement benefits after changes are implemented
- Establish a systematic way to maintain a business process inventory and central repository
- Coach and mentor Team members on how to run finance optimization projects and ensure team members are equipped with the necessary skills and knowledge
- Support ad-hoc request/tasks.
What you'll Need to Succeed:
- Bachelor's Degree in Finance, Accounting, or related discipline
- Minimum 8-10 years experience in Finance Process improvement consulting or in-house Finance Operation Excellence
- Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.
- Solid experience in Business Process Management.
- Experience in building process inventory from scratch is a plus.
- Basic understanding of accounting principles and financial statements.
- Lean Six Sigma (minimum Green belt) or any Lean Process certification is a must
- Minimum 5 years experience in people management
- Strong logical thinking and problem solving skills
- Excellent communication and stakeholder management skills, strong English is a must
- Strong with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy
- Ability to think out of the box and challenge the status quo
- Data driven and process oriented
- Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment
- Experience in Ecommerce industry is a plus.
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