Business Development
- Identify and develop new business opportunities in target markets (export and import customers).
- Generate qualified leads through networking, referrals, callings, and digital prospecting.
- Prepare and deliver tailored presentations and proposals to clients.
Account Management
- Maintaining strong relationships with existing clients, ensuring retention and growth of business volume and revenue.
- Provide after-sales support and handle customer issues in coordination with operation teams.
- Conduct regular business reviews and maintain customer satisfaction.
Pricing and Negotiation
- Coordinate with operations and pricing teams to prepare quotation and costings.
- Negotiate rates and terms with clients to secure profitable deals.
- Ensure margin and volume targets are achieved.
Market Research and Reporting
- Analyze market trends, competitors and customer needs to identify growth opportunities.
- Report on sales activities, pipeline, forecasts, and results to management.
Team and Collaboration
- Work closely with operations, finance, and relevant teams to ensure smooth handover of new business.
- Attend industry events and represent company professionally.
Qualification:
- At least 5 years experience in international freight forwarding, carriers, and logistics fields.
- Strong sales skills, negotiation, analytical, problem-solving and good understanding of business acumen.
- Able to manage and handle multi-tasks and projects concurrently while maintaining high-quality work standards.
- Goal-oriented, self-motivated and capable of working independently.
- Strong communication and interpersonal skills in Thai and English.
