About JD Industrials
JD Industrials, a subsidiary of JD Group, focuses on industrial supply chain technologies and services, with a market capitalization of approximately $5 billion.Our business is to support the development of enterprises from the industrial manufacturing industry through the integrated model of supply chain + technology + service, and create a B to B procurement platform for industrial products. We provide industrial procurement solutions to more than 7,000 large customers and more than 8 million small and medium-sized business customers. We work with more than 30,000 suppliers of industrial goods, and our platform has more than 40 million SKUs.
Office Location
Harbor Mall,6th floor, 4/222 Moo 10, Tungsukla Subdistrict, Sriracha District, Chonburi Province 20230
Internship Duration
Monday to Friday, 8h/day, internship for 3 months or more, start work as soon as possible
Job Responsibilities
- Basic Operation Support: Responsible for the daily data collation of the business industry sales group, and provide effective support for team decision-making through accurate data processing.
- Collaborative processing of after-sales issues: Follow up after-sales consultation throughout the process, promptly feedback the progress and results to customers, collect customers opinions and suggestions on the after-sales process, and promote the continuous optimization and upgrading of the after-sales system.
- Coordinate and follow up on fulfillment issues: Real-time monitoring of order fulfillment status, once an abnormality is found, quickly link logistics, warehousing and other departments, efficiently solve the problem, and ensure that the order is delivered on time.
Job Requirements
- Undergraduate students or above, majoring in logistics management, e-commerce, international trade, marketing and other related majors are preferred.
- Proficient in Thai and Chinese, with excellent listening, speaking, reading and writing skills.
- Proficient in using Excel, Word, PPT and other office software.
- Possess excellent communication and coordination, problem-solving skills and teamwork spirit, and be able to adapt to a fast-paced work environment.
