About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary:
- Provide customers with accurate information on products and services offered by the bank to meet their needs.
- Perform transactions related to customer accounts such as deposits, withdrawals, payments, transfers, etc.
- Assist in opening new accounts for individuals and businesses.
- Promote and cross-sell all types of banking products and services.
- Build and maintain long term relationships with customers.
- Ensure compliance with relevant policies and procedures.
Job Responsibilities
- Perform daily operations of account management including but not limited to account opening, transaction processing, customer enquiries and basic credit assessment.
- Meet sales targets set for assigned accounts/branch.
- Develop and expand customer base through proactive calling campaigns.
- Identify opportunities to improve processes and make recommendations.
- Maintain confidentiality of customer records and bank information.
- Participate in ad hoc projects and special assignments.
Job Qualifications
- Bachelor's degree or equivalent work experience.
- Strong communication skills, both written and verbal.
- Ability to build rapport and establish trustful relationships with customers.
- Excellent organizational skills and attention to detail.
- Proficiency in MS Office applications.
- Experience in financial industry preferred.
- Knowledge of banking products and services preferred.
Additional Requirements
Develop, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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