Product Manager

About Us:

We are CJ Express Group, a leading retailer building Sightify. Our commercial-AI data insights platform. Sightify turns everyday commercial data into clear, timely decisions across our retail business, and it is also a paid product for our supplier partners: brands subscribe to their own scoped view of how they perform with us. This makes Sightify two things at once: the decision system of our internal Commercial team and a growing data-monetization business that opens a new recurring-revenue line from the suppliers who partner with us. We are looking for a Senior Product Manager to own both sides of that platform end-to-end and scale the value it creates inside and outside the company.

Role Overview:

As a mid-level Product Manager, you own the day-to-day delivery of specific Sightify surfaces across its two audiences — internal commercial users and external supplier partners — while the Senior PM owns the overall strategy, roadmap and pricing. You ship the dashboards, role-routed alerts, AI-assisted recommendations and closed-loop write-back that turn data into action, then instrument them so we know whether they worked. You contribute to strategy, monetization and roadmap with the delivery reality you see on the ground; you don't own them yet. Think of it as owning the loop's execution, while the Senior PM owns the loop's direction.

Key Responsibilities:

You own the loop end-to-end strategy, design, delivery and measurement across both the internal monitor and the external tenant.

• Own product strategy and roadmap for both surfaces: the internal and the external Sightify supplier tenant, writing the strategy as you ship it.
• Run persona research and routing design across Commercial, BU Head (strategic + operational dual mode), Category Manager, Trade and Supplier KAM / Marketing.

Same data, different surface for each.

• Design the AI agent experiences Insight Assistant, Brand Health Coach, conditional alerting and AI-recommended treatments built on a clear Accept / Modify / Reject pattern with human-in-the-loop control.
• Build the closed-loop write-back Action Templates, Person-In-Charge routing, target dates, outcome tracking and the learning signal that improves future recommendations.
• Spec the LookML semantic layer in partnership with the Data Analytics team. Measures, dimensions and explores that ground every AI answer.
• Drive Sightify tenant monetization pricing, partner onboarding, and a SaaS lens on NPS, churn and expansion for the external product.
• Own the measurement plan Internal impact and external ARR. Leading and lagging metrics, with a credible North-Star.

Required Skills & Qualifications:

• 3+years of Product Management, with analytics product, data platform, enterprise SaaS, or retail.
• Owned a data product end-to-end from semantic-layer design through product UX to stakeholder adoption.
• Managed executive sponsors and operational users at the same time, and translated between them.
• Shipped a true feedback-loop product, and knows the difference between an insight and a closed loop.
• SQL comfortable: can query the warehouse, read a join graph, and sanity-check a number before it reaches a user.
• Semantic-layer aware: understands what a semantic layer does (LookML, dbt-metrics, Cube.dev, AtScale or similar) and can partner with the Data Analytics team to define a measure correctly, even if the DA team owns the final implementation.
• Has contributed to an AI/LLM feature (GPT, Gemini, Claude or similar) and grasps the basics that make it work in production: grounding answers in real data, controlling hallucination, and writing prompts that hold up.
• Systems thinker: frames problems as feedback loops, sensor / actuator design and bottleneck analysis.
• Strong written and visual communication. Clean strategy docs, can prototype in Figma / HTML, and presents calmly to senior executives.
• Self-directed in ambiguity — this product is being defined as it ships, and you see that as oxygen, not stress.

Benefits

• Competitive salary and comprehensive benefits package
• Opportunity to work at the intersection of retail, technology, and data
• Professional development and growth opportunities
• Collaborative work environment with cutting-edge retail technology

If you love problem-solving and are passionate about helping businesses leverage data to drive results, we'd love to hear from you!