Product Specialist

Responsibilities

- Develop a comprehensive understanding of product features, benefits, and applications.

- Stay updated and regularly receive complete product information from international manufacturers.

- Request, receive, and manage product samples efficiently.

- Update and develop product information across all internal systems and inform all relevant stakeholders.

- Assist with detailed product knowledge tasks and work closely with the sales team to ensure the accuracy of all product information.

- Prepare product presentations and training materials to educate sales teams and customers on effective product usage and address technical queries.

- Contribute to and oversee the accuracy of product information in all marketing materials.

- Provide insights and identify opportunities for product improvement or new product development to enhance competitiveness.

- Collect, analyze, and improve customer feedback to align with customer needs.

- Participate in product testing and provide feedback on functionality, usability, and potential issues.

- Collaborate closely with marketing, sales, and development teams to align product strategies.

Qualifications

- Minimum 3 years of experience in product development, product management, or related field.

- Bachelor's degree in materials engineer, civil engineer, industrial engineering, business administration, or related field.

- Experience in construction materials and familiarity with Zoho software is an advantage.

- Understanding of building materials, product specifications, manufacturing processes, and quality standards.

- Highly proficient in Excel, Google Sheets, with strong presentation skills.

- Detail-oriented with a focus on data accuracy and reliability.

- Skilled in analyzing market trends, customer needs, and product performance.

- Strong organizational and time management skills, with the ability to prioritize tasks such as product launches, training sessions, and feedback collection.

- Ability to convey technical details to diverse audiences (designers, contractors, distributors, end customers).

- Ability to work independently and collaboratively in a fast-paced, high-pressure environment.

- Honest, patient, calm, looking to work with a company for the long term.

- Excellent communication in both Thai and English.