PSP Audit, Risk & Compliance Professional

Apply here : https://forms.office.com/r/G59Gd2hsH8

Company Description

Docquity is Southeast Asia's largest community of verified healthcare professionals (HCPs), connecting over 410,000 HCPs across the region. Headquartered in multiple countries including Thailand, Singapore, and Malaysia, Docquity leverages data science to improve healthcare knowledge and collaboration. Through its platform, HCPs can learn, connect, and grow, while healthcare enterprises gain insights to engage and educate their audiences. Docquity's mission is to enhance healthcare systems and enable healthier lives on a global scale.

Role Description

This is a full-time hybrid role for a PSP Audit, Risk & Compliance Professional based in Thailand. In this position, you will be responsible for conducting risk assessments, ensuring compliance with regulatory standards, auditing financial statements, and analyzing reporting structures within the organization. The role involves collaboration with internal teams to strengthen financial and operational processes. Some remote work is allowed, paired with on-site requirements at the Thailand office.

Audit & Compliance Preparation

Lead preparation for client audits across multiple countries and therapeutic areas.

Ensure alignment with client SOPs, SLAs, and regulatory/ethical standards per market.

Maintain regional audit documentation, evidence logs, CAPA actions, and controlled documents.

Conduct internal readiness assessments and close compliance gaps proactively.

Documentation & Data Quality

Review patient case files, service logs, communications records, consent forms, and PV reports for completeness and compliance.

Manage SOPs, Work Instructions, Change Controls, Training Records, and CAPA logs.

Ensure patient data privacy compliance (PDPA, GDPR-like, country-specific guidelines).

Client Communication & Stakeholder Support

Serve as documentation point-of-contact during audits.

Coordinate with regional client teams, medical, operations, QA, and commercial.

Communicate audit plans, agendas, findings, and CAPA recommendations clearly in English.

Training & Process Standardization

Support audit-related training for PSP teams across markets.

Contribute to standardizing documentation and audit frameworks across countries.

Recommend process improvements for data quality and audit outcomes.

Skills/Competencies required

Fluent professional communication in English (written + spoken).

Ability to collaborate across cultures and time zones.

Strong documentation control and organizational discipline.

Familiarity with PSP workflows (enrollment, adherence, PV reporting, access).

Analytical mindset and risk-based decision-making.

Understanding of data privacy regulations (PDPA/GDPR or equivalents).

Strong stakeholder management with external pharma clients.

Culture at Docquity

While we have been growing fast, we are still small enough that everyone makes a pivotal difference. We care less about hours worked and more about the outcome and the impact you make. We have worked hard to create an autonomous working culture emphasizing work/life balance and a fun working environment. We follow the hybrid work culture.