Quality Engineer

The Quality Engineer: Laboratory is responsible for ensuring the accuracy, reliability, and compliance of laboratory testing and quality systems. The role supports problem-solving, continuous improvement, and cross-functional collaboration to meet Tetra Pak's quality, food safety and environmental standards.

As a Quality Engineer, you will:

1. Laboratory Operations & Testing
Oversee daily laboratory testing to ensure accuracy, repeatability, and compliance with test methods.
Validate and verify laboratory equipment, methods, and instruments.
Review and approve test results, laboratory reports, and certificates of analysis.
Ensure proper calibration and maintenance of laboratory instruments.
2. Quality System Compliance
Ensure laboratory activities comply with ISO standards (e.g., ISO 9001, BRCGS, FDA,) and internal quality systems.
Maintain and update laboratory SOPs, work instructions, and technical procedures.
Support internal and external quality audits, customer audits, and regulatory assessments.
3. Non-Conformance & Root Cause Analysis
Participant investigations for testing failures, non-conformances, and customer complaints.
Perform root cause analysis (RCA) using tools such as 5 Why, Fishbone Diagram, and DMAIC.
Implement corrective and preventive actions (CAPA) and verify effectiveness related with laboratories.
4. Data Analysis & Reporting
Analyze laboratory data, trends, and quality indicators to identify improvement opportunities.
Prepare quality reports for management, including lab performance metrics and quality trends.
Support Statistical Process Control (SPC) and other analytical quality tools.
5. Continuous Improvement
Drive improvement projects to enhance testing accuracy, reduce variability, and strengthen quality processes.
Support digitalization, automation, and method optimization in the laboratory.
6. Cross-Functional Collaboration
Work closely with Production, Maintenance, D&T, and Supply Chain teams to solve quality issues.
Support new product development, raw material qualification, and process validation activities

Education
Bachelor's degree in industrial engineering or a related Engineering field.
Experience
25 years of experience in quality, laboratory testing, or a similar technical role.
Experience in a regulated Food packaging is preferred.
Film manufacturing or plastic injection molding industry is preferred.
Skills & Competencies
Strong knowledge of laboratory testing methods and quality systems.
Familiar with ISO9001/ ISO14001/ BRC/ FDA/ ISO22000/ OHSAS18001 system
Proficient in statistical analysis tools (SPC, MSA, Process capability Cp Cpk) and quality methodologies (WCM, TPM,5W1H, Fishbone,5Why, Kaizen)
Strong problem-solving, analytical thinking, and attention to detail.
Good communication and cross-functional collaboration skills.
Ability to manage multiple tasks with a high level of accuracy.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Sophia Nguyen