Revenue & Reservations Manager Fraser Suites Bangkok, Thailand

Exciting Pre-opening Opportunity: Revenue & Reservations Manager – Fraser Suites Bangkok, Thailand

Frasers Hospitality

Frasers Hospitality, part of the multinational Frasers Property Group, owns and operates award-winning serviced apartments and hotels across more than 70 cities in 20 countries worldwide. Driven by a mission to connect people with life-enriching experiences, the company offers the opportunity to work with passionate individuals shaping the future of hospitality and creating meaningful moments that make a lasting impact.

Job Summary

Fraser Suites Bangkok in Thailand is slated to open in 2026. The Revenue & Reservations Manager is responsible for overseeing reservations and channel distribution on day-to day operations. The role combines pricing strategy, demand forecasting, and inventory control with day-to-day management of booking channels and reservation teams.

Responsibilities

Core

Revenue Strategy

• Lead and execute revenue management and distribution strategies to achieve targets for ADR, RevPAR, occupancy, and GOP
• Manage day to day yield operations includes daily pick-up analysis, strategy analysis & adjustments, historical data & future trend analysis.
• Perform historical data analysis to support future planning.

Market Analysis & Pricing Strategy

• Develop and implement pricing strategies by segment (transient, corporate, group, wholesale, OTA).
• Monitor competitor pricing and market positioning.
• Analyse and communicate group, wholesale, and transient pace to ensure optimal pricing strategies.

Systems & Data Management

• Ensure accuracy and quality of data inputs (segmentation, denials tracking, etc.).
• Oversee configuration and validation of systems (RMS, PMS, CRS, CRM, Channel Manager, Booking Engine).
• Collaborate with Reservations and Distribution teams to maintain system efficiency.

Reporting & Revenue Meetings

• Lead weekly revenue meetings and outcome driven strategy discussions.
• Generate and present reports highlighting key trends and insights.
• Ensure cross-functional alignment with Sales and Reservations teams.

Team Leadership

• Lead, coach, and motivate the revenue and reservations team.
• Provide regular feedback and performance evaluations.
• Conduct team briefings and training sessions to enhance capabilities.

Budgeting, Forecasting & Performance Analysis

• Participate in budgeting and business planning processes.
• Conduct revenue forecasting and adjust strategies accordingly.
• Prepare comprehensive end-of-month revenue analysis, including performance vs. budget, forecast accuracy, and market benchmark comparisons
• Present monthly results and strategic insights to hotel ownership, including actionable recommendations to drive future performance
• Ensure alignment and follow-up on agreed actions across Sales, Reservations, and Operations teams

Corporate Alignment & Compliance

• Work closely with corporate and cluster teams.
• Ensure systems and processes align with company best practices and SOPs.
• Support consistent implementation of organizational revenue strategies.

Requirements

• Bachelor's Degree or Diploma in Hospitality Management, Business Administration, or related field.
• Minimum 4-6 years of experience in revenue management, reservations, or commercial roles within the hospitality industry.
• Prior supervisory or managerial experience preferred.
• Experience in budgeting, forecasting, and revenue optimization strategies.
• Strong understanding of PMS systems and hotel operational software.
• Ability to collaborate effectively with Sales, Marketing, and corporate teams.
• Ability to work in a fast-paced, customer-focused environment.

Preferred Competencies

• Strategic thinking and operational excellence
• Strong organizational and multitasking skills
• High attention to detail
• Service-oriented mindset
• Team leadership and people development
• Adaptability and decision-making ability