Sales Manager

Job hiring vacancy

Job role

He/she will lead sales and customer service activities by conducting market research, meeting customers, and preparing accurate and competitive quotations to secure new business. Maintain strong relationships with customers and service providers, gather customer feedback to improve services, manage CRM-based sales planning, and achieve monthly sales targets.

Job ID : 74484

Position : Sales Manager

Company business : Freight & Cross border & Logistics business

Location : Rama III

Salary : 80,000 - 100,000 THB

Responsibilities :

1. Conduct market research to understand market/customer requirements, business opportunities and threats in order to develop potential trade lanes in line with the business plan.

2. Focus on New and Existing business/Accounts by arranging meetings with potential customers, providing customers with comprehensive quotations outlining solutions with accurate pricing with the objective of securing sales.

3. Guide the team to Provide feedback received from customers through customer survey and one-to-one interviews to support product development & enhance service performance.

4. Strengthen relationship with customers by way of directing the team for regular customer engagements and thereby to improve customer retention.

5. Engage in CRM based evaluations through Inquiries, calls visit plans, in CRM and action plans to meet or exceed monthly sales targets/budgets.

6. Provide/share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent and timely manner in order to meet Key Performance Indicators, inter department service standards etc to enhance customers satisfaction and improve service standards.

7. Ensure agent long term agent/partner relationships are built with continuous engagements.

Qualifications :

• At least 7 years experience in a freight forwarding business environment.
• Experience working with international clients or overseas principals.
• Preferably understands basic processes and the function of related documents in the freight and logistics industries (e.g., bill of lading, air waybill, etc.).
• Strong hunting skill, market research, solution selling, and customer relationship skills
• Able to communicate in both spoken and written English.