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Salesforce Solution Architect
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Mandatory Skills: Salesforce Sales Cloud, CTI Integration, Salesforce Architecture, Enterprise Integration
. Define and own the end-to-end Salesforce Sales Cloud architecture for Tele-Sales solutions, ensuring scalability, performance, security, and alignment with business objectives.
. Design and govern CTI integrations with telephony platforms, including click-to-dial, screen pop, call recording, omnichannel interactions, and agent desktop capabilities.
. Provide architectural leadership across Salesforce Sales Cloud, integrations, data migration, reporting, automation, and enterprise system connectivity.
. Collaborate with business stakeholders, product owners, development teams, and enterprise architects to define solution roadmaps and architecture standards.
. Lead architecture reviews, technical governance, solution estimation, risk management, and deployment strategy while ensuring adherence to Salesforce and industry best practices.
. Strong understanding of Salesforce APIs, integrations, and customer engagement processes.
Job ID: 151982625
Skills:
salesforce solution architect, CTI Integration, Salesforce Sales Cloud
Skills:
Solution architecture, Enterprise Architecture, Salesforce Sales Cloud, Project Estimation, Lead Management, Business Analysis, Salesforce integrations, Customer journeys, CRM, Stakeholder Management
Skills:
automation, Apis, Enterprise Integration, Data Migration, Sales Cloud, customer engagement processes, Reporting, Architecture, CTI Integration
Skills:
Marketing Cloud, Service Cloud, Salesforce Sales Cloud, field service, Experience Cloud
Skills:
system integration, Data Modelling, Mulesoft, Rest Apis, Salesforce, Salesforce integrations, application performance optimisation, Salesforce solution architecture, Security Design, Platform Events
