Thailand, where innovation knows no borders. This team leads with impact—helping hotels unlock new revenue streams, enhance operational efficiency and improve the guest experience through next-generation technology and trusted partnerships. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.
As a Senior Account Manager, you will manage a portfolio of hotel clients and lead strategic account initiatives that strengthen customer engagement, drive product adoption and accelerate growth. You will be a trusted advisor for clients using Sabre's SynXis platform, offering insights that improve performance and deliver long-term value. This role requires strong relationship management skills, commercial acumen and the ability to work across teams to influence outcomes in a dynamic, tech-driven environment.
Responsibilities
- Manage key hotel accounts across Thailand, ensuring high customer satisfaction and strong retention.
- Lead commercial discussions, including renewals and upsell opportunities that align with client goals.
- Partner with cross-functional teams to deliver tailored solutions that drive product adoption and operational excellence.
- Track account performance, identify growth opportunities and proactively manage risks.
- Stay ahead of market and competitor trends to inform account strategies and recommendations.
Preferred Qualifications And Education
- Minimum 5 years of experience in account management, sales or strategic partnerships in hospitality, SaaS or travel technology.
- Proven success in building and expanding long-term client relationships.
- Strong understanding of hotel distribution platforms, CRS or digital transformation in hospitality.
- Excellent interpersonal, communication and negotiation skills with a client-first mindset.
- Ability to manage multiple priorities and influence stakeholders across functions and regions.
Benefits
Benefits are not one-size fits all which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:
- Competitive pay and performance-based bonuses
- Flexible work options
- Comprehensive healthcare coverage
- Generous PTO and holidays
- Strong retirement planning support
- Family-friendly benefits
- Professional development opportunities
