About this Position This role will focus on market segments such as Appliance & HVAC, Life Science (Medical), filtration & Heavy Equipment. These are mostly non-electronics applications and candidates with adhesives knowledge or hotmelt.
What You´ll Do
- Responsible for product recommendation, customized product applications, new product demonstration and troubleshooting for customers.
- Recommends solution and perform technical visits (meeting, audits, trials, demonstrations, troubleshooting, etc.) for customers with documentation.
- Reports and investigate quality issues / customers claim, collaborating with relevant parts of the organization
- Works with application equipment and support process optimization to provide solutions to enhance customer processes.
- Reports technical results and contributes to customer presentations.
- Perform the laboratory work (incl. prioritization) for samples coming from customers and report technical results to customers.
- Manage technical lab in Chonburi, ensuring timely maintenance and calibration of EQP. Perform regular tracking of chemical inventory & lab consumables. Ensure documentation of SOP and/or risk assessments. Support lab testing requests from SEA customers
- Project management and coordination on technical aspects of product application. Is responsible to work closely with global team and align on key projects and business priorities
- Works effectively on SBU and/or Regional specific projects. Contributes to project plans and helps the team to deliver project goals.
- Responsible to conduct product application and/or technical training for customers and internal team
- Responsible for directly communicating with sales, marketing, PD, Innovation, members of Application Engineering team or project team members.
- Share knowledge and experiences with team members.
- Promotes internal SBU Innovations and best learning cross accounts.
- Respects and promotes the internal Henkel SHEQ rules.
What makes you a good fit
- Fluent in English communication and presentation skills
- Project management skills
- Strong communication skills and interpersonal skills necessary
- Strong analytical and problem-solving skills
- Team player - Able to share knowledge, motivate and positively influence team members
- Knowledgeable in Power Point, Word, Excel, Microsoft Project, and Statistical Analysis Software is preferred
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Medical Coverage for employees and eligible dependents
- Provident Fund
- Annual Physical Examination for employees
- Discounts on company products
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
