Search by job, company or skills

Senior Executive, E-Commerce Operations

AnyMind Group
2-5 Years
Malaysia, Selangor
  • Posted 25 days ago
  • Be among the first 10 applicants

Job Description

We are looking for a proactive and driven Senior E-Commerce Operations Executive to drive and optimize the day-to-day operations of our clients official flagship stores across major marketplaces. This role combines strategic marketplace management, e-merchandising, campaign execution, and performance analytics to ensure seamless store operations and deliver an exceptional brand experience.

What You'll Do

  • Drive the strategic end-to-end setup and launch of official flagship stores across major marketplaces (Lazada, Shopee, TikTok Shop), ensuring platform compliance while establishing best-practice operational frameworks.
  • Oversee catalog management and SEO strategy, optimizing bulk uploads, attribute settings, and content scores to maximize product search visibility, CTR, and conversion rates.
  • Strategize and execute technical campaign configurations, setting competitive pricing, stock allocations, and high-converting promotional mechanics like vouchers and add-on deals within Seller Centers.
  • Safeguard store health standards and operational SLAs, proactively monitoring and optimizing key metrics (LSR, NFR, Chat Response Rate) to mitigate platform penalties and ensure account longevity.
  • Optimize inventory integrity and cross-channel stock allocation, working closely with warehouse teams to manage data syncing and prevent overselling during peak traffic spikes.
  • Analyze comprehensive performance data, evaluating traffic sources, conversion funnels, and fulfillment efficiency to generate actionable insights and optimize overall store growth.
  • Liaise directly with marketplace Key Account Managers (KAMs) and support teams to rapidly troubleshoot and resolve complex backend issues, including product delistings and system glitches.
  • Collaborate cross-functionally with Brand Owners and Marketing teams to translate high-level promotional strategies into flawless, error-free operational execution.

Who You Are


  • Bachelor's degree in Business, Marketing, or a related discipline, with 2–3+ years of proven e-commerce platform management or agency experience.
  • Deep expertise in regional marketplace ecosystems (Lazada, Shopee, TikTok Shop) with advanced proficiency in performance analytics and Excel modeling.
  • Exceptional English communication and client-facing stakeholder management skills, with a proven track record of driving cross-functional alignment.
  • Strategic thinker with strong problem-solving capabilities, a sharp eye for detail, and a high degree of business acumen.
  • Highly organized and agile project manager who thrives in high-pressure, fast-paced environments while balancing multiple key initiatives.
  • Target-driven and results-oriented professional with demonstrated initiative and an ambitious self-starter mindset.

Nice To Have


  • Prior experience managing top-tier brand accounts in an agency or e-commerce enabler environment.
  • Familiarity with e-commerce operations and multi-channel inventory management systems.

Why You'll Love It


  • Competitive salary package
  • Performance Bonus (1 time per year)
  • Advanced AI tools available to support operational efficiency across all positions
  • Young, Energetic & Supportive Culture
  • Birthday Leave
  • Comprehensive Health & Wellness Benefits (Medical, Dental, Optical, Wellness Claims)
  • Career growth opportunities: develop client-facing and strategic skills in a fast-growing business
  • Work in a professional, international & dynamic Environment
  • Exciting opportunity to explore digital trends

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
E-Commerce
Employment Type:
Full time

About Company

Job ID: 151752707

Last Updated: 29-07-2026 08:51:02 PM
Homejobs in MalaysiaSenior Executive, E-Commerce Operations

Similar Jobs

Senior Executive Administrative

ITS Group
Shah Alam, Malaysia, Selangor

Skills:

Property and asset management, Office building operations, Inventory Management, Office Administration, Facilities administration, Maintenance Planning

Senior Executive, Demand & Supply Planning

ninja mart
Subang Jaya, Malaysia, Selangor

Skills:

Microsoft Excel, Inventory Management, Demand Forecasting, WMS systems, purchase order management, Replenishment Planning

Senior Executive, Demand and Supply Planning

universal robina munchy's
Klang, Malaysia, Selangor

Skills:

Ms Excel, ERP or Planning Systems, Inventory Management, Supply Planning

Senior Executive Administrative

Confidential
C
Shah Alam, Malaysia, Selangor

Skills:

Property and asset management, Office building operations, Inventory Management, Office Administration, Facilities administration, Maintenance Planning

Senior Executive - IT Operation Support Analyst

hartalega
Malaysia, Selangor, Petaling Jaya

Skills:

Budget Management, IT related administrative management, documentation tracking, inventory optimization strategies, software license management

Beware of Scammers

We don’t charge money for job offers

Know More