Lead the Business Report Development function for CP Axtra's BIC, owning the planning, development, governance, and reliability of enterprise business reporting across Makro/Lotus's. Partner closely with Data Engineering/Operations and business stakeholders to ensure BIC dashboards reports are consistent, timely, and trusted; coordinate incident triage and SLA communications.
Key Responsibilities
- Reporting & Delivery
- Own endtoend delivery of BIC dashboards and scheduled reports; define standards for data modeling, DAX/SQL patterns, performance, and release processes.
- Lead RCA when discrepancies occur and publish corrective actions.
- Platform Operations & SLA
- Coordinate daily/weekly SLA communications with Data Operations and vendors, including delays, pipeline status, ETA, and stakeholder notifications.
- Maintain readiness for monthend/quarterend.
- Governance & Security
- Embed BIC governance practices (access management, RLS/objectlevel security, workspace standards) and align to the CP Axtra Data Governance Committee direction.
- Stakeholder Management
- Act as the primary contact for business owners (Operations, Finance, Commercial, etc.), communicating changes, incidents, and delivery timelines to broad stakeholder groups.
- Leadership & Team Enablement
- Coach analysts/BI developers on standards and best practices; coordinate transition plans and handovers when ownership changes.
Requirements
- Bachelor's/Master's in Computer Science, Information Systems, Data Engineering, or related field.
- 10+ years experience in BI/report development with at least 5 years in a lead/manager capacity.
- Strong handson expertise in Power BI (Desktop, Service, gateways, deployment pipelines; paginated reports desirable), SQL/DAX, and data modeling.
- Familiarity with enterprise data platforms (Databricks, cloud platforms).
- Understanding Retail analytics environments and batch pipeline dependencies; comfortable coordinating with operations vendors under SLAs.
- Strong stakeholder communication and incident/RCA documentation skills.
