About Impact Analytics
Impact Analytics is an agentic-first AI software company redefining the future of retail merchandising through cutting-edge AI innovation. As one of the fastest-growing companies in the retail AI space, Impact Analytics has built a strong global presence, with its solutions deployed across five continents.
Backed as a Series D company, Impact Analytics is at the forefront of leveraging the latest advancements in LLMs, Generative AI, and Agentic AI to transform how retailers make decisions. Beyond building industry-leading merchandising software, the company is focused on developing foundational AI-driven platforms and intelligent agents that will fundamentally reshape retail operations and merchandising workflows.
What truly sets Impact apart is the combination of deep domain expertise and a strong culture of innovation. It is one of the few India-born AI companies that has successfully established a significant global footprint in enterprise retail software. The company's growth and innovation have been recognized by leading global platforms and institutions such as Fortune, Gartner, and the Inc. 5000.
For candidates who are excited about building next-generation AI products, solving complex real-world problems, and being part of a high-growth global technology company, Impact Analytics offers an exceptional opportunity to create meaningful impact at scale.
The Impact That You Will Be Making
As a Solutions Consulting Manager, you will be a key driver in executing software delivery, functional solution building, and user adoption workflows for our Demand & Replenishment Planning platform. Working alongside Senior Managers and Architects, you will translate enterprise retail/CPG business rules into platform parameters. You will own client workstreams, turn complex business problems into functional software requirements, and directly guide client super-users through data validation and platform onboarding.
What This Role Entails
Solution Building & Functional Design
- Support Business Discovery: Assist in executing business diagnostics and client workshops to document as-is processes and gather future-state configurations.
- Own Core Deliverables: Author functional specification documents, explicit user stories, and data-mapping schedules ensuring seamless feature matching with IA's platform capabilities.
- Execute Network Mapping: Configure planning network logic for multi-tier retail systems, handling baseline parameters for promotions, local distribution networks, and regional inventory routing.
Engine Configuration & Analytical Tuning
- Platform Tuning & Calibration: Run configuration runs on the planning engine, validating outputs for forecast disaggregation, historical data cleaning, and product phase-in/phase-out logic.
- Data Harmony Validation: Review incoming data feeds from legacy client systems (ERP, POS), identifying anomalies, structural pipeline gaps, and data-cleansing requirements.
- Scenario Modeling Support: Assist senior leadership in orchestrating Agentic AI scenarios, reviewing automated root-cause logs generated by autonomous planning agents.
Delivery Execution & Training Onboarding
- Lead System Testing: Own user acceptance testing loops (UAT) and system integration testing (SIT), building test cases, logging defects, and seeing resolutions through to stabilization.
- Hypercare Execution: Act as the first line of functional support during post-implementation hypercare phases, troubleshooting planner issues swiftly to safeguard business operations.
- Conduct Training Bootcamps: Deliver comprehensive application demonstrations and training sessions to customer analysts and inventory planners to secure deep operational adoption.
What Lands You In This Role
- Target Experience: 7–10 years of experience in solution design, systems configuration, or business analysis within an enterprise supply chain planning software ecosystem.
- Strong Educational Background: MBA or Master's degree in Supply Chain Management, Operations Research, Industrial Engineering, or Data Analytics preferred. Technical or Engineering undergraduate degree is highly valued.
- Platform Exposure: Functional familiarity with planning suites such as Blue Yonder/JDA, o9 Solutions, Kinaxis RapidResponse, Anaplan, or E2open.
- Domain Knowledge: Core understanding of Retail/CPG supply chain foundations, including baseline statistical forecasting, inventory safety stock behaviors, and ABC segmentation.
- Technical Proficiency: Strong hands-on capabilities with SQL databases, complex Excel logic, and data visualization software (Tableau or Power BI).
- Soft Skills: High problem-solving capability with the ability to bridge analytical calculations with clear business explanations.
What We Offer
- Innovation at Speed: The opportunity to deploy bleeding-edge Agentic AI solutions that outperform traditional, static planning systems.
- High-Impact Ownership: A flat, collegial, and high-growth startup environment where you define your own career path and chart your growth.
- Competitive Compensation: Best-in-class remuneration packages, including generous health benefits, performance incentives, and equity options.
Some Of Our Accolades Include
- Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years (2020–2024).
- Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years (2018–2024).
- Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
- Ranked #72 in America's Most Innovative Companies list by Fortune (2023), alongside Microsoft, Tesla, Apple, and IBM.
- Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.
