Relationship management - Act as the main point of contact for key clients, build strong, long-term relationships, and ensure client satisfaction
Strategic planning - Develop and implement tailored account strategies that align with both strategic sellers goals and Shopee focus to drive growth
Performance analysis - Analyze data to identify trends, measure performance, and present business reviews to showcase achievements and future opportunities with sellers
Problem-solving - Address and resolve sellers issues, complaints and challenges to ensure smooth relationship
Requirements
Experience in Key Account Management, Merchandiser, Offline Business, Business Development would be a plus
Logical thinking and strong problem solving skills
Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
