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System Analyst

3-5 Years

This job is no longer accepting applications

  • Posted a month ago

Job Description

We are looking for a System Analyst (SA) to support the development and enhancement of Credit Card Collection and Debt Management Systems.

Key Responsibilities:

- Analyze requirements from Collection, Recovery, and Call Center teams.

- Design collection systems including DPD, PTP tracking, customer segmentation.

- Translate business requirements into functional/system specifications.

- Design API, batch, and integration with core card, billing, payment, dialer systems.

- Support SIT/UAT, issue analysis, and production support.

- Ensure compliance with PDPA, security and audit requirements.

Qualifications:

- Bachelor's degree in IT or related fields.

- 3–5 years experience as System Analyst, preferably in financial services.

Required Skills:

- SDLC / Agile knowledge

- SQL, API, System integration

- Strong documentation and analytical skills

Nice to Have:

- Credit Card or Collection system experience

- Knowledge of DPD, Aging, Roll rate

Soft Skills:

- Strong communication / Problem solving and ownership

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About Company

Job ID: 148109765

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