Technical Lead

About AiSensy

AiSensy is India's leading WhatsApp Engagement Platform, empowering 210,000+ businesses to acquire, engage, and retain customers through WhatsApp.

Trusted by leading brands like Adani, Delhi Transport Corporation, PhysicsWallah, Yakult, Godrej, Vivo, Wipro, Asian Paints, India Today Group, Hindalco, Cosco, and many more, AiSensy enables businesses to drive meaningful customer engagement and a significant share of their revenue through WhatsApp.

Backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investors, we're on a mission to redefine business communication through AI-powered conversational engagement.

If solving large-scale engineering challenges excites you, we'd love to meet you.

About the Role

We're looking for a highly skilled Tech Lead who thrives on solving complex engineering problems and enjoys building scalable products from the ground up.

This is a hands-on technical leadership role, where you'll spend a significant portion of your time designing systems, writing production-quality code, reviewing architecture, and mentoring engineers.

You'll work closely with Product, Design, QA, DevOps, and Leadership to build reliable, scalable, and high-performance applications used by thousands of businesses every day.

What You'll Do

Technical Leadership

• Provide technical direction to a team of engineers throughout the software development lifecycle.
• Mentor developers through code reviews, architecture discussions, pair programming, and technical guidance.
• Promote engineering best practices, clean code, and a culture of continuous improvement.
• Drive technical decision-making while balancing speed, scalability, and maintainability.

Hands-on Development

• Build end-to-end features using Node.js, React.js, MongoDB, Express.js, JavaScript, and TypeScript.
• Write clean, scalable, production-ready code.
• Review critical pull requests and help resolve complex technical challenges.
• Troubleshoot production issues and optimize application performance.

System Design & Architecture

• Design scalable, secure, and fault-tolerant systems.
• Lead architecture discussions and technical design reviews.
• Optimize APIs, databases, caching strategies, and application performance.
• Drive technical documentation and engineering standards.

Collaboration & Delivery

• Work closely with Product Managers, Designers, QA, and DevOps to deliver high-quality features.
• Break down complex product requirements into scalable technical solutions.
• Estimate engineering effort, identify technical risks, and ensure timely delivery.
• Participate in sprint planning, backlog refinement, and release planning.

Engineering Excellence

• Improve CI/CD pipelines and deployment automation.
• Strengthen observability, monitoring, logging, and incident management.
• Drive automated testing and code quality initiatives.
• Continuously evaluate new technologies and engineering practices to improve developer productivity.

What We're Looking For

Must Have

• 4+ years of software engineering experience with strong expertise in full-stack application development.
• Deep hands-on experience with Node.js, React.js, MongoDB, Express.js, JavaScript, and TypeScript.
• Strong understanding of distributed systems, REST APIs, asynchronous programming, and modern software architecture.
• Experience designing and building scalable SaaS applications.
• Strong knowledge of SQL/NoSQL databases, caching, and performance optimization.
• Hands-on experience with AWS (or similar cloud platforms), Docker, Git, and CI/CD pipelines.
• Strong debugging, problem-solving, and analytical skills.
• Experience leading technical design discussions and mentoring engineers.
• Excellent communication and collaboration skills.

Good to Have

• Experience with Kubernetes and Infrastructure as Code.
• Exposure to Kafka, RabbitMQ, Redis, or event-driven architectures.
• Experience integrating AI/LLM capabilities into production applications.
• Familiarity with WhatsApp Business APIs.
• Experience with monitoring tools such as Grafana, Prometheus, or Datadog.
• Experience in high-growth SaaS or B2B product companies.
• Contributions to open-source projects, engineering blogs, or technical communities.

Success Metrics (First 180 Days)

First 30 Days

• Gain a deep understanding of AiSensy's architecture, codebase, engineering practices, and product ecosystem.
• Build strong relationships with Engineering, Product, Design, and Leadership teams.
• Start contributing to key technical decisions and feature development.

First 60 Days

• Lead the development of critical product initiatives.
• Improve code quality through effective reviews and engineering best practices.
• Identify and address key technical bottlenecks impacting scalability and performance.

First 90 Days

• Successfully own and deliver major engineering projects.
• Drive measurable improvements in application performance, system reliability, and developer productivity.
• Mentor engineers and elevate overall technical execution across the team.

Within 180 Days

• Become a trusted technical leader driving architecture and engineering excellence.
• Improve development velocity while maintaining high quality and reliability.
• Help build scalable systems capable of supporting AiSensy's next phase of growth.

Why Join AiSensy

• Build products used by 210,000+ businesses across industries.
• Solve challenging engineering problems at scale.
• Work directly with founders and senior leadership.
• High ownership, fast decision-making, and rapid career growth.
• Modern technology stack with opportunities to shape technical direction.
• Collaborative culture where your ideas can directly influence the product and engineering roadmap.

If you're passionate about building scalable products, solving complex technical challenges, and creating meaningful impact, we'd love to hear from you.