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We are seeking a Technical Support Engineer to join our team in India. The ideal candidate will be responsible for providing technical assistance and support to our customers, ensuring they have a seamless experience with our products.
Mphasis’ purpose is to be the “Driver in Driverless Car” for Global Enterprises by applying next-generation design, architecture and engineering services, to deliver scalable and sustainable software and technology solutions. Customer centricity is foundational to Mphasis, and is reflected in the Mphasis’Front2BackTM Transformation approach. Front2BackTM uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization , combined with an integrated sustainability and purpose-led approach across its operations and solutions are key to building strong relationships with marquee clients
Job ID: 107526557
Skills:
Python Scripting, Confluence, Saas, JIRA, zendesk, AI and machine learning
Skills:
BGP, MSTP, Lacp, Vpc, Network Protocols, Ansible, Scripting, Linux, virtualization, VRRP, OSPF, Automation, Vxlan, routing, Lan Switching, EVPN, MLAG, IP Routing protocols, IP L2 and L3 protocols, Pim, Network Equipment, STP
Skills:
Python Scripting, Restful Apis, Identity And Access Management, technical support, role based access control, least privileged access practices, Customer Support, information security concepts
Skills:
Networking, Technical Documentation, Operating Systems, Remote Support, Troubleshooting, Customer Service, VoIP Technologies
Skills:
Lacp, BGP, UDP, Multicast, OSPF, Dns, Shell, Tcp, Arp, DHCP, VRRP, Vxlan, Python, Icmp, Cloud Solutions, Scripting, CCIE, xSTP, Multi chassis architectures, COS, POE, Data Center protocols, IP Protocols, cloud wireless technologies, Certifications like JNCIE, 802.11x standards, EVPN, Networking Architectures, Switching Technologies, Dot1x
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