Technical Support Engineer (Waterproof Business ), Bangkok Based

Responsibilities:

Technical Consultation & Problem Solving

Provide technical advice on waterproofing systems and installation.

Conduct site visits for technical assessment and problem resolution.

Investigate and resolve technical issues and installation failures.

Customer & Sales Team Support

Support sales teams with technical expertise during customer engagements.

Provide on-site technical support during product application.

Handle technical inquiries and provide expert recommendations.

Technical Documentation & Quality Assurance

Prepare technical reports and failure analysis.

Develop technical specifications, application guides, and training materials.

Monitor installation processes for compliance with standards.

Product Development & Innovation Support

Collaborate with R&D on product development initiatives.

Conduct field testing of new products and application methods.

Support product improvement through technical analysis and customer feedback.

Qualifications:

Bachelor's degree in Civil Engineering, Structural Engineering, or related engineering discipline.

Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies.

Minimum 3 years in technical support, consulting, or engineering roles in construction chemicals industry or related waterproofing systems, building materials.

Conversation English for technical documentation and international coordination (TOEIC score of 550 or above)