Training, Education and Advocacy Lead

Blackmores Group is a leading natural health company with proud Australian heritage, with extensive reach across Asia Pacific. Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.

As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies.

Purpose of role:

This strategic position within the Thailand market for Blackmores Group demands a blend of strategic vision, technical acumen, and commercial insight. The role partners closely with Training, Education, Sales, and Marketing teams to define, implement, and continuously evolve industry-leading Training, Education, and Brand Advocacy programs.

Responsibilities include:

• Develop and execute strategies for practitioner education, customer training, internal training, and brand advocacy specific to the Thailand market.
• Drive the requirements and implementation of training programs in Thailand, ensuring alignment with Blackmores values and goals.
• Work with TEA team, sales team and marketing to develop strategies and tactics tailored to the Thailand market.
• Oversee the delivery of training programs, both internally and externally, to enhance product recommendations and customer service experiences in Thailand.
• Establish and foster strategic partnerships with healthcare professionals (HCPs), including doctors, pharmacists, and academic institutions, by actively engaging in educational programs and initiatives.
• Support and promote brand advocacy programs to drive commercial outcomes in the Thailand market.
• Develop compelling and compliant product claims that enhance market competitiveness, ensuring alignment with regulatory standards and guidelines
• Manage strategic and operational needs by working with internal stakeholders and external partners within Thailand.
• Coach & develop a high performing team
• Build a team with diverse skills and backgrounds
• Excellent team leader to maintain effective collaboration with various stakeholders across various functions

Who are you

• Bachelor's degree in business, Marketing, Education, or a related field.
• Minimum 8 years commercial experience with least 3 years being a people leader
• Experience in managing the marketing of FMCG products across pharmacy, grocery and other retail channels
• Experience in health supplements, nutrition or skincare categories are strongly preferred.
• Strong strategic planning and implementation skills.
• Excellent communication and interpersonal skills.
• Proven ability to work cross-functionally and manage multiple stakeholders.
• Experience in training program development and delivery.
• Strong commercial acumen and understanding of market dynamics.
• Fluent in Thai and English both verbal and written.
• Ability to work in a matrix environment, influencing culture.
• Results-oriented with strong leadership capabilities
• A sense of independence to work individually and as a team player, and ability to work in fast-paced environments
• Passion for growth in business and a proven track record in generating, leading and converting opportunities

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.