Actively contribute to UX Design work: wireframing, prototyping, user flows, and interaction design for complex digital products.
Conduct UX Research activities such as usability testing, user interviews, surveys, and data synthesis to ensure research insights drive design decisions.
Collaborate closely with the UI Lead, UI Design, and Design System team to ensure design consistency and scalability across products.
Define and maintain UX and UX Writing standards (Tone of Voice, Content Style Guide, Microcopy Guidelines).
Drive sprint planning and prioritize UX tasks within workflows.
Partner with Product, Business, and Technology teams to translate strategy into actionable digital experiences.
Analyze complex user problems and transform research insights into design solutions.
Coach and mentor team members, review outputs, and drive skill development within the UX function.
Oversee projects serving 1,000,000+ users, ensuring scalability, usability, and consistency across platforms (Both of Mobile Applications and Websites).
Measure and report UX impact through KPIs/metrics (e.g., conversion rate, task success, CSAT, NPS) to stakeholders and executives.
Qualifications
Bachelor's degree or higher in UX/UI Design, Human-Computer Interaction, Digital Product, or a related field.
5–8 years of professional UXUI or Digital Product experience.
Experience in a leadership or managerial role will be considered a strong plus
Strong background in Finance, Banking, or Corporate environments is highly preferred.
Proven track record of designing and delivering digital applications or platforms with 100,000+ users.
Solid knowledge and understanding of UX Design, UX Research, and UX Writing (Microcopy, Content Design).
Strong leadership skills: team coaching, performance management, and guideline creation.
Strong problem-solving skills with a business and user-centered mindset, able to handle ambiguity, prioritize tasks, and deliver under pressure
Excellent communication and stakeholder management skills, including the executive level
A strong portfolio demonstrating end-to-end UX process: from research and insights to design, content, and delivery.
