ABOUT PROPERTY SCOUT

Starting in Thailand, we are building an end-to-end real estate technology platform in emerging markets empowering all market participants to deliver a trusted and seamless real estate experience. Our mission is to make the leading property transaction platform across Southeast Asia.

We currently empower over 3,000 agents and agencies and 150+ internal agents and are servicing thousands of satisfied buyers, tenants, and owners monthly with our team of over 300 members.

ROLE OVERVIEW

The Sales Training Specialist is a key member of the Training & Development team responsible for both designing high-quality training content and delivering engaging, practical learning programs for property agents and brokers. This role requires someone who is equally strong at curriculum development and facilitation, someone who can take complex sales concepts, translate them into compelling learning materials, and then bring those materials to life in the classroom and in the field.

KEY RESPONSIBILITIES
Training Content Development

• Design, develop, and maintain sales training modules, playbooks, and e-learning materials

tailored to property agents and brokers

• Create onboarding programs for new agents covering PropertyScout platform usage, sales

process, objection handling, and product knowledge

• Develop role-play scenarios, case studies, and assessments based on real-world property

sales situations

• Localize and translate training content between Thai and English as required

Training Delivery & Facilitation

• Facilitate classroom, online, and on-the-job training sessions for property agents and brokers

across all levels

• Conduct coaching sessions and provide individual feedback to agents on sales skills and

platform usage

• Run refresher and upskilling workshops for existing agents to improve performance and

conversion rates

• Partner with sales team leaders to identify skill gaps and co-deliver targeted interventions

Training Operations & Measurement

• Track training attendance, completion rates, and post-training performance metrics

• Gather feedback from trainees and sales managers to continuously improve training quality

• Maintain a training calendar and coordinate logistics for training sessions

• Report training outcomes to Head of People and sales leadership on a regular basis

QUALIFICATIONS & REQUIREMENTS
Education

• Bachelor's degree in Business, Marketing, Education, Human Resources, or a related field

Experience

• 2–4 years of experience in sales training, learning & development, or a related role

• Prior experience in real estate, PropTech, or training property agents/brokers is a strong

advantage

• Hands-on experience both designing training content and facilitating training sessions

Skills & Competencies

• Strong presentation and facilitation skills ,able to engage and motivate diverse audiences

• Ability to design clear, structured, and visually appealing training materials (PowerPoint,

Google Slides, LMS)

• Solid understanding of sales methodology and sales coaching techniques

• Analytical mindset able to measure training effectiveness and translate data into improvement

actions

• Excellent interpersonal skills; able to build trust with agents, brokers, and sales managers

• Proficiency in Microsoft Office / Google Workspace; familiarity with LMS platforms is a plus

Language

• Thai : Native or near-native proficiency (required)

• English: Proficient in both written and spoken communication (required)

Learning & Development Specialist (Sales Trainer)