At Webull, we believe that everyone should have an equal opportunity to control their own financial future.

In order to make this a reality, we work tirelessly to make sure all the key trading features (a comprehensive news cycle, real-time market data, and analytical tools) are completely free. We pride ourselves on our consistent platform innovation and granular datasets that will drive our customers to make smarter financial decisions. We are expanding and currently looking for the following person to join our team.

IT BUSINESS ANALYST

Responsibilities

Collaborate with business stakeholders, including Operations, Compliance, Finance, Customer Service, and Technology teams, to gather, analyze, and document business and system requirements.
Translate business needs, regulatory requirements, and operational processes into clear functional specifications and user stories for the development team.
Analyze existing business processes and identify opportunities to improve efficiency, automation, and user experience through system enhancements.
Support regulatory and compliance initiatives by ensuring system enhancements align with SEC, AMLO, and other applicable regulatory requirements.
Work closely with cross-functional teams throughout the Software Development Life Cycle (SDLC), including requirement analysis, solution design, development, testing, deployment, and post-implementation support.
Prepare and maintain business requirement documents (BRD), functional specifications (FSD), process flows, use cases, and other project documentation.
Coordinate and facilitate User Acceptance Testing (UAT), including test planning, execution, issue tracking, and sign-off.
Monitor project progress, identify risks, manage requirement changes, and coordinate issue resolution to ensure timely delivery.
Serve as the primary liaison between business users and the Technology team to ensure solutions meet business objectives and operational needs.
Provide production support by investigating business issues, performing impact analysis, and recommending appropriate solutions.
Support continuous improvement initiatives by analyzing business performance, user feedback, and operational data to recommend future enhancements.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Business Administration, Information Systems, Finance, or a related field.
At least 5 years of experience as a Business Analyst, System Analyst, or similar role within the securities, banking, financial services, or fintech industry.
Strong experience in business requirement gathering, process analysis, documentation, and solution design.
Familiarity with Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and project delivery processes.
Experience preparing Business Requirement Documents (BRD), Functional Specifications (FSD), process flows, and user stories.
Strong analytical, problem-solving, and critical-thinking skills with attention to detail.
Excellent communication, presentation, and stakeholder management skills, with the ability to communicate effectively with both business and technical teams.
Knowledge of securities brokerage operations, customer onboarding, KYC/CDD, AML, transaction monitoring, or back-office systems is an advantage.
Understanding of SEC, AMLO, and other financial regulatory requirements is preferred.
Self-motivated, proactive, and able to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Visio. Experience with Jira, Confluence, or similar project management tools is an advantage.

Benefits

Social security
Group Health Insurance
Provident Fund
16 days Annual leave
Quarterly team dinner
Meals and Refreshments
Bonus (based on performance and company's profit)

Location: Webull Securities Thailand, Gaysorn Amarin Tower (BTS Chidlom)

IT Business Analyst