Key Duties/Responsibilities:

Work closely with the Talent Acquisition Lead in managing end-to-end recruitment for both office and retail roles in Thailand.
Partner with and build trusted relationships with stakeholders and business leaders to understand HR needs and align people strategies with business objectives.
Facilitate onboarding for new employees to provide an enriching orientation experience for corporate office stakeholders.
Develop and implement people strategies and initiatives aligned with JD Sports Thailand's business direction.
Coach, support, and mentor line managers to promote a strong understanding of JD's policies and values, fostering a positive people culture.
Act as an HR consultant in areas such as change management, organizational design, employee relations, performance management, succession planning, and engagement.
Use data metrics and people analytics to inform decisions and provide recommendations to stakeholders, including retention strategies and employee engagement improvements.
Manage the monthly payroll processing for JD Sports Thailand and submit payroll reports for approval.
Liaise with government departments on any new laws that impact payroll operations in Thailand.
Liaise with payroll vendors or persons-in-charge on any payroll-related issues.
Oversee end-to-end HR operations, including but not limited to compliance with payroll audit standards, performance management, people engagement, and HR advisory.
Manage HR administration for all office-based employees in Thailand.
Attend to HR matters in the store, including staff disciplinary actions and counselling.
Conduct exit interviews and analyse turnover data to identify areas for improvement.
Support annual HR processes such as people reviews and performance appraisals.
Analyse and respond to annual engagement survey data to support department-level people initiatives.
Provide expert guidance and support on complex employee relations matters to ensure legal compliance, consistency, and effective resolution.
Collaborate with the Reward and Finance teams on headcount planning and budget control linked to people initiatives.
Follow through on administrative matters and partner with the Reward team.
Ad hoc duties as assigned by the line manager.

Job Requirements

At least 8 years of working experiences in retail industry or equivalent.
Energetic, with a high sense of initiative, drive, and ability to work independently, deal with multiple tasks and tight timelines and prioritize.
Practical in-depth knowledge of HR administrative procedure for Thailand.
Good command of spoken and written English.

Assistant Manager, People (HR)